The iPhone 11 is still a brilliant everyday iPhone, only now at a much lower price. Buy a refurbished iPhone 11 SIM-free with 85%+ battery, 12-month warranty, 45-day returns and free UK delivery.
At a glance
The refurbished iPhone 11 is one of the best-value iPhones you can buy right now. It was the phone that made Night mode mainstream and introduced a dual camera system to the standard iPhone range for the first time, and it still holds up well as an everyday device in 2026.
The iPhone 11 has a 6.1-inch Liquid Retina LCD display, a dual 12MP camera with Night mode and Ultra Wide, and the A13 Bionic chip. It launched in 2019 and still supports iOS 26, making it a genuinely capable phone at a very low price point.
If you are comparing iPhone 11 deals, the main difference is testing and aftercare. A professionally refurbished iPhone from The Big Phone Store gives you clear grading, battery checks, warranty cover and support after purchase.
Best for: Anyone who wants the lowest price on a fully functional modern iPhone
Performance: A13 Bionic chip, still fast enough for everyday apps
Camera: Dual 12MP Wide and Ultra Wide cameras with Night mode
Battery: Up to 17 hours of video playback, enough for a full day of normal use
Software: iOS 26 supported and still receiving updates
Consider other models if: you want 5G, MagSafe, AI tools or more safety features
Apple launched the iPhone 11 in September 2019, replacing the iPhone XR as the standard model in that year's lineup. Apple marketed it around two things: the new dual camera system (the first time a non-Pro iPhone had an Ultra Wide lens) and Night mode, which was new to the iPhone entirely and generated significant attention at launch.
The iPhone 11 quickly became a runaway success. It was the best-selling smartphone globally in 2019 and again in 2020, according to Counterpoint Research, outselling every Android competitor across both years. That kind of sustained popularity is rare, and it reflects how well the phone hit its target: a fast, capable, great-camera iPhone at a price more people could afford.
In 2026, the iPhone 11 is worth buying if you want a proven everyday iPhone at the lowest possible price in the refurbished Apple range. It doesn’t have the same new features as modern iPhones, but it handles everyday tasks perfectly well.
How The iPhone 11 Compares
The iPhone 11 is the direct successor to the iPhone XR and improves on it most clearly in camera range, performance and video capability.
Feature | Technical Upgrade | What You Notice Day to Day |
|---|---|---|
Camera | Adds Ultra Wide lens alongside the standard Wide | Better wide image capability, such as for shots of groups, landscapes and architecture without having to step back. |
Night mode | New feature across both cameras | Much better low-light photos without needing to turn the flash on. |
Processor | A13 Bionic replaces A12 Bionic | Faster, snappier performance across apps and games. |
Video | Adds 4K 60fps video and extended dynamic range | Smoother, more detailed video with better colour in bright conditions. |
Front camera | 12MP TrueDepth replaces 7MP, adds 4K video | Sharper selfies and much better front-facing video. |
Battery | Larger battery than iPhone XR | A slightly larger battery capacity, lasting for around 17 hours of video playback. |
Colours | Six colour options including new Purple and (PRODUCT)RED | More colour choice, with some colours such as green that became very popular at launch. |
Screen Note: The iPhone 11 has an LCD display, not OLED. Colours and contrast are not as vivid as on the iPhone 12 or newer. If screen quality is a priority, the iPhone 12 is the step up worth making, as it brought OLED to the non-Pro range for the first time.
The Big Phone Store Team Summary: The iPhone 11 is a meaningful step up from the iPhone XR. You get a second Ultra Wide camera, Night mode, a better front camera and a faster chip, all for a price that's usually only slightly higher than the XR. For most buyers, the 11 is the better buy. The only reason to choose the XR over is if budget is the deciding factor and every pound counts.
The 11 may not be the newest phone anymore, but for less than £150 it’s still impressive. It’s a really popular refurbished option among our customers, partially because it’s a great replacement phone in an emergency situation. If someone has broken their phone or been robbed, this is the kind of phone we recommend as a temporary solution until they can afford something newer.
I’ve used the iPhone 11 before, and it does everything you need it to. For the average person it might not be the most exciting choice, but for thrifty refurbished buyers in particular, it’s a great option.
Who Should Buy The iPhone 11?
The iPhone 11 suits anyone who wants a reliable everyday iPhone at the lowest possible price. It's a strong pick for older-aged users upgrading from an outdated model, parents buying a first smartphone for a child, anyone on a tight budget, and anyone who just needs a dependable phone for calls, messages and basic photos. If you're coming from an iPhone 6, 7 or 8, the jump in camera quality and performance will feel dramatic.
Who Should Avoid The iPhone 11?
Skip the iPhone 11 if you want an OLED screen, 5G or MagSafe; the iPhone 12 covers all three. It's also not the right phone if you're planning to keep it for five or more years, since software support will end fairly soon and new iOS features won’t be available. Anyone who takes a lot of photos in low light will get noticeably better results from the iPhone 12 or 13.
— James Taylor, Content Growth Architect at The Big Phone Store
Find a cheap iPhone 11 deal across our grades, colours and storage options.
Grades: Like New, Pristine, Very Good, Good
Colours: Black, White, (PRODUCT) RED, Yellow, Purple, Green
Storage: 64GB, 128GB, 256GB
Every grade (condition) of device we sell at The Big Phone Store is fully working. The grade describes cosmetic condition only, and all devices go through a 90+ point check before dispatch.
Like New is the cleanest cosmetic option and includes 100% guaranteed battery health. Choose it if you want the best condition available.
Pristine has very light signs of use and suits buyers who want a cleaner-looking phone for less.
Very Good may show light marks, but still gives you the full iPhone 11 performance.
Good shows more visible wear and is best if you want the lowest price on a fully working modern iPhone.
Good and Very Good grades are fully functional and mainly differ by cosmetic wear. On the iPhone 11, wear is often easiest to see around the aluminium frame edges, the rear glass and around the Lightning port. Most of these marks are hidden by a case, so Good or Very Good is a smart way to buy a cheap iPhone 11 without giving up performance.
Feature | Technical Details | Why it Matters |
|---|---|---|
Screen | 6.1-inch Liquid Retina LCD, 1792 x 828 resolution, True Tone and 625 nits typical max brightness | Clear and bright enough for everyday use, though not as vivid as OLED screens on newer iPhones. |
Camera | Dual 12MP Wide and Ultra Wide cameras with Night mode, Portrait mode and 4K video | You can take solid everyday photos, low-light shots and wide-angle scenes. Perfectly good for capturing memories with loved ones. |
Battery Life | Apple lists up to 17 hours of video playback, up to 10 hours streamed video playback and up to 65 hours audio playback | Enough battery capacity for a full day of normal use. If you use your phone casually throughout the day, you won’t have to worry about it dying. But if you’re a heavier user, choose ‘Like New’ for 100% battery health. |
iOS | Launched with iOS 13 and compatible with iOS 26. It does not support Apple Intelligence | Still supported with iOS and security updates in 2026, though software support will end sooner than on newer models. |
Dimensions | 150.9 x 75.7 x 8.3mm, 194g | Slightly thicker than newer iPhones but still comfortable to hold and use one-handed. Everyday use is comfortable. |
Every iPhone 11 from The Big Phone Store comes with at least 85% battery health, well above Apple's 80% replacement threshold. This is the highest minimum battery health of any refurbished seller. Like New devices have 100% battery health guaranteed, and you can purchase a brand new battery for any phone at checkout.
Try the iPhone 12 if you want an OLED screen, 5G and MagSafe for a slightly higher price.
Try the iPhone XR if you want a similar phone at the lowest possible price point.
Try the iPhone 11 Pro if you want a telephoto lens and a better display in the same generation.
Camera
The most impressive feature of the iPhone 11 given its price point is Night mode. It was genuinely new when it launched; no previous iPhone had it, and it changed what people expected from a phone camera in low light. Dark restaurants, evening shots, indoor photos without flash: the iPhone 11 handles them in a way that older iPhones simply can’t. Combined with the Ultra Wide lens and the A13 Bionic chip, it's a phone that still takes photos most people will be happy with in 2026.
If you're still undecided, we have dozens of other iPhone models available. See our range or get in contact!
The iPhone 11 made its name on camera quality, so we test both the Wide and Ultra Wide lenses specifically, along with Night mode performance on every unit. We also pay close attention to the LCD display, checking for any yellowing, backlight bleed or uneven brightness, since screen quality is the main thing buyers notice when stepping up from older iPhones.
Our internal refurbishment process for the iPhone 11 includes device checks across 90+ points, including:
85%+ battery health confirmed and charging tested
Display brightness, colour and full-screen touch response
Face ID — tested, not assumed
Front camera and video
Speakers, microphone and haptic feedback
Wi-Fi, Bluetooth and mobile signal
All buttons and sensors
IMEI and network history check via CheckMEND
Previous owner’s data fully erased
iCloud removed
Lost, stolen and blacklist status checked
Only devices that pass every required check are approved for sale. If a device doesn’t meet our standards, it won’t be sold. Each reconditioned iPhone 11 we sell is tested, cleaned and graded in-house before dispatch.
From years of working with used phones, we know that problems often start before the phone reaches you. There is a big difference between a second-hand iPhone 11 and a refurbished one, but in both cases it's important to be careful. The main issues are weak battery health, unclear grading, hidden faults, poor replacement parts, blocked phones and sellers listing stock they do not actually have. Before you buy a refurbished or used iPhone 11, watch out for these common pitfalls.
Risk to Watch Out For | The Issue | What it Means for You |
|---|---|---|
Non-UK or imported models | Some phones may not be intended for the UK market. | You'll pay marginally less upfront, however the phone may sell for as little as 10-20% of its original value later on. Whilst you'll make a small saving to start with, you'll take a huge hit when it's time to dispose of the device, because imported devices are seen as a risk for buyers. |
Phones that are not actually in stock | Some sellers list phones before they physically have them ready to send. | Your phone is your lifeline, and we understand this well. Do you really want to purchase from a company who has a reputation of taking your money and then making you wait for weeks, or in some cases months for your device? |
Weak battery health | A phone can look clean but still have a worn battery. | Many of our competitors don't even mention battery life, and the battery you get is left up to chance. Who wants to spend good money on a device that only turns on for a few hours? Our minimum battery health is 85%, and you can upgrade to 100% at checkout for much cheaper than a high-street battery replacement would cost. |
Hidden faults | Camera, Face ID, sensors or charging port issues may not show in photos. | Many sellers cut costs by not testing your device properly, or in some cases not at all. We believe that every customer deserves a fully functional device from day one, which is why our return rate is one of the lowest in the industry. |
Poor-quality replacement parts | Cheap screens, batteries or camera parts can affect how the phone feels and performs. | Mobile phones are precisely built and sensitive devices. Some sellers use cheap phone parts that are more likely to break or become faulty. We use genuine Apple parts in 95% of the iPhones we repair. On the rare occasion that third-party parts are used, these will be of the highest quality possible, and only for screens and batteries. See our quality charter. |
Blocked, locked or finance-flagged phones | Risky sellers may list phones that later turn out to be blocked, iCloud locked, finance-flagged or not fully reset. | What might seem like a good deal initially could cost you further down the line when the phone is blacklisted from use. We check that your phone hasn't been reported stolen, isn't on the police register, doesn't belong to another company, isn't hacked, and doesn't have any viruses. |
Weak aftercare | Some sellers offer limited support once the phone has been delivered. | If something goes wrong and you need quick support, you may be stuck talking to an AI chatbot. In some cases, the customer support team may live in a different timezone and can't help you when you need it most. Our award-winning team is here to help you by phone, WhatsApp, email and more. |
The Big Phone Store has been refurbishing phones since 1999, and every device is tested, graded and shipped from our UK operation. The reason customers come back is simple: real stock, clear grading, minimum 85% battery health and UK support from people you can actually speak to.
If you're looking for an iPhone 11 refurbished in the UK, here’s why you should choose us:
What Matters | How We Help | Why it Matters to You |
|---|---|---|
Experience | Refurbished electronics specialist since 1999 | No one has more expertise in this industry than us. We’ve been refurbishing phones since before the iPhone existed. |
Trust | A 4.8 Trustpilot rating with over 5000 reviews | We have over 80,000 satisfied customers, and you can become one of them. |
Security | Devices are data-wiped, network status and device history are checked for blacklisting, theft, loss or outstanding finance | Our checks help protect you from blocked, stolen or finance-flagged phones. Unlike with unverified sellers, there’s no risk of being scammed or ripped off. |
Quality | 90+ point quality check | We refuse to sell devices that don't work the same as if they were new. Your device is ready to go straight out of the box. |
Support | UK-based customer support | Get help from real people who won the Best Customer Service (Consumer) award at the MNA 2026, beating major brands such as EE. |
Stock | Website stock means actual stock | Unlike other sites, all devices on our website are in stock and ready to ship from our warehouse today. No false listings or seller delays. |
Device Quality | Every part of the process is done in-house | We have full control over the refurbishment process. Unlike others who outsource their process, we confirm the quality of the devices ourselves. |
Every Apple iPhone 11 refurbished at The Big Phone Store includes a 12-month warranty as standard, which you can upgrade to 2 years, 5 years, or lifetime. You also get free UK delivery for any order over £30 and a 45-day returns process.
Yes. Our refurbished iPhone 11 devices are SIM-free and unlocked for compatible UK networks.
No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 11 is professionally tested, data-wiped, graded and sold with warranty cover.
Yes. It has a dual 12MP camera system with wide and ultra-wide lenses, Night mode, Portrait mode and 4K video recording, making it strong for everyday photos and video.
No. The iPhone 11 supports 4G LTE, not 5G. Choose an iPhone 12 or newer if 5G is important to you.
You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.
That depends on the grade. Like New and Pristine look cleaner, while Very Good and Good may show more signs of previous use. All grades are fully functional.
Yes. Every refurbished iPhone 11 includes a 12-month warranty as standard, with upgrade options where available.
Buy the refurbished iPhone 11 if you want a low-cost iPhone with Face ID, a large screen, reliable cameras and smooth everyday performance, without paying for newer 5G or OLED models.
