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Overview


iPhone 11 Used – Big Value, Bold Performance

If you’re looking to get the most out of your money, an Apple's iPhone 11 used is one of the smartest smartphone buys available today. At The Big Phone Store, we offer refurbished iPhone 11 models that are thoroughly tested, unlocked, and ready to go — without locking you into a contract or breaking your budget. Our refurbished iPhone 11 models are in excellent working order, ensuring you get a high-quality device at a fraction of the cost.

Expect excellent performance, modern features, and a sleek design — all at a heavily discounted price.


Why the iPhone 11 Still Delivers

The iPhone 11 might not be the newest model on the market, but its performance and features still impress. From fast everyday use to high-quality photography, this phone covers all the essentials with ease.

Here’s why a used iPhone 11 is a smart purchase:

  • A13 Bionic Chip – Built for speed, efficient for battery, and perfect for multitasking.

  • 6.1” Liquid Retina Display – Bright, true-to-life colours on a smooth LCD screen.

  • Dual 12MP Camera Setup – Includes wide and ultra-wide lenses for dynamic photography.

  • Night Mode & 4K Video – Capture professional-grade moments even in low light.

  • Face ID – Secure and fast facial recognition login.

  • All-Day Battery – Stays powered through your day, from morning scrolls to evening videos.

Note that the iPhone 11 does not include a headphone jack, so you'll need a Lightning to 3.5mm dongle to use traditional headphones.

You’ll also get to choose from a range of colours, including Purple, Yellow, Green, and the ever-popular Red, making it one of the most versatile iPhones available.


How Much Can You Save with a Used iPhone 11?

The iPhone 11 used price can vary depending on condition, but one thing is guaranteed: it’s significantly more affordable than buying new. At The Big Phone Store, our pricing is transparent, competitive, and often up to 50% cheaper than retail — while still offering the same functionality you expect from Apple. Our refurbished iPhone 11 models may show light signs of use (in Very Good and Good condition), but they are fully functional and performance-tested.

What you get for the price:

  • A professionally refurbished device

  • Unlocked and ready for your SIM

  • 12-month warranty

  • At least 85% battery health

  • Free UK delivery

  • Expert customer support

In addition to the iPhone 11, we offer a range of other devices, all refurbished to the same high standards.


Why Buy Your Used iPhone 11 from The Big Phone Store?

We do things differently. While some sellers simply resell second-hand phones, we go through a full refurbishment process — handled in-house at our UK-based tech centre. Every iPhone is tested against over 90 performance criteria and restored to peak condition.

When you buy from us, you’re getting:

  • No middlemen or call centres

  • 5-star customer service from real people

  • Flexible grading and pricing options

  • Over two decades of refurbishment expertise

  • Eco-conscious packaging and operations


Why Buy Used Instead of New?

Choosing a refurbished iPhone 11 isn’t just about saving money — it’s about making a more sustainable and practical decision.

Here’s what you gain:

  • Lower cost for the same tech

  • Reduced electronic waste and a smaller carbon footprint

  • The ability to buy outright — no network restrictions or credit checks

  • A full warranty for your peace of mind

You’ll still enjoy smooth performance, regular iOS updates, and all the features you need in a modern smartphone.


What’s Included with Every Refurbished iPhone 11?

Each order comes with:

  • iPhone 11 (refurbished and fully tested)

  • USB charging cable

  • SIM ejector tool (if applicable)

  • Secure, eco-friendly packaging

Everything you need to get started — no extras required.


What Other Refurbished 11 iPhone Models Can You Find at The Big Phone Store?

At The Big Phone Store, you can find amazing prices!

Other Refurbished iPhone Models

Explore More Unlocked & SIM-Free Apple Devices at Unbeatable Prices – Only at Our Refurbished iPhone Collections.


iPhone 11 Grading – What to Expect

We offer devices in a range of cosmetic conditions to match your budget. No matter the grade, every iPhone 11 is fully functional and performance-tested.

  • Brand New – Sealed, unused, with original warranty.

  • Like New – No signs of wear, essentially mint condition.

  • Pristine – Minimal marks, barely used.

  • Very Good – Light wear with small cosmetic signs of use.

  • Good – Moderate visible wear, but 100% functional.

All phones come with the same performance guarantees and a 12-month warranty.


Turn Old Tech into Cash with Our Apple Trade-In Deals

Want to upgrade while saving more? With Apple Trade-In at The Big Phone Store, you can trade in your old iPhone, Apple Watch, or other Apple devices and get instant value toward your next purchase. 

Looking to sell iPhone or sell Apple Watch? We offer fast payments, free shipping, and top market prices, making it easier than ever to switch, save, and stay sustainable.


Trade in Other Mobile Phones

Ready to clear out your old devices? At The Big Phone Store, you can sell your phone in just a few clicks and get paid fast. 

Whether you're upgrading or simply decluttering, we offer a hassle-free phone trade-in process with competitive prices and free shipping. Want to do your part for the planet? 

Choose our mobile phone recycling service to safely and sustainably dispose of unwanted tech — it's good for your wallet and great for the environment.


Ready to Upgrade? Sell Your Old Phone to Us

Got an old phone sitting in a drawer? Turn it into cash — even if it’s damaged.

  • Get an instant online quote

  • Free shipping included

  • Fast payment, often the same day

  • We recycle or refurbish every device responsibly

Visit our Sell My Phone or Sell My Broken Phone page to start the process.


More Apple Devices & Accessories

Get amazing deals on Apple refurbished products that look and perform like new! Check out our full selection:

Whatever you need, find it in our Apple collection!

For Other Refurbished Phones & Devices

Looking for more unbeatable refurbished mobile deals? Explore our full range oftop picks fromSamsung Refurbished andGoogle Refurbished. Whether you're after performance, value, or sustainability, our collection ofrefurbished phones offers the best in quality and price.

Shop the Best iPhone 11 Used Deals Today

At The Big Phone Store, we make it easy to own the iPhone you want, without the price tag you don’t. Our used iPhone 11 range is priced for savings, backed by warranty, and available with free delivery across the UK.

Browse our iPhone 11 stock today and discover just how affordable premium Apple tech can be.

iPhone 11 Refurbished Review

Customer Reviews

We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 11 you want, take a look at the reviews our customers have left for us.

4.9 stars 4.9/5
Based on 194 customer reviews
S
Sharon
3 days ago
5 stars

I love my new phone! The battery upgrade is fantastic and lasts all day. The condition was very good, just like they said! My sister got one too, and we’re both just happy. Worth every penny!

Value for money

5 stars

Overall performance

4 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
C
Clare
3 days ago
5 stars

Amazing deal! I got an iPhone 11 and it looks brand new! Works like a charm and the battery life is solid after a full day. The service was quick and the shipping was fast. I'm thrilled with my purchase!

Value for money

5 stars

Overall performance

5 stars

Phone condition

4 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
K
Konrad
1 week ago
5 stars

I bought the iPhone 11 for my mom. She loves the purple color! The phone looked brand new and works perfectly. I was a bit worried about going refurbished, but now I'm really happy I did. Great value for money and fantastic service. Highly recommend!

Value for money

5 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars

Frequently Asked Questions