Comparing The Big Phone Store vs Envirofone
| Feature | TBPS | Envirofone |
|---|---|---|
| Selling Refurbished Phones Since 1999 | ā | ā |
| Trustpilot Rating |  |
 |
| Google Business Rating |  |
 |
| Country of Ownership |  (UK) |
 (Singapore) |
| Independent Refurbisher (Sells Own Products) | ā | ā |
| UK-Based Customer Service Team | ā | ā |
| 12-Month Warranty | ā | ā |
| Flexible Purchase Options | ā | ā |
| 6 Conditions To Choose From | ā | ā |
| Recommended By Which.co.uk? | ā | ā |
| Recommended By MoneySavingExpert? | ā | ā |
| Free Next Working Day Delivery* | ā | ā |
| Average Battery Health 85%+ | ā | ā |
| Ability To Purchase In Person | ā | ā |
| Wide Selection Of Brands And Models** | ā | ā |
| Certified With 90+ Quality Checks | ā | Not Stated |
| UK Legal Models Only | ā | Not Stated |
| Daily Price Updates | ā | Not Stated |
| Over 5 Million Phones Sold | ā | Not Stated |
* on orders over Ā£150. All information correct as of 01/03/24
Are you looking for somewhere to sell your old phone, or perhaps buy a refurbished model? In the UK, Envirofone is a well-known mobile phone recycler. To give credit where credit is due, Envirofone was one of the first companies in the UK to offer mobile phone recycling - which means the company has been around almost as long as we have!
Today, however, we believe that thereās a better option than shopping with Envirofone. Hereās a few things reasons why we think The Big Phone Store is the best place to sell your old mobile, or buy a refurbished phone:
Comparing The Big Phone Store vs Envirofone
Are you looking for somewhere to trade-in or sell your old phone or perhaps buy refurbished mobile phones while addressing common concerns? In the UK, Envirofone is a well-known mobile phone recycler. To give credit where credit is due, Envirofone was one of the first companies in the UK to offer mobile phone recycling - which means the company has been around almost as long as we have!
However, some users have reported concerns about delivery issues and insurance coverage with Royal Mail when using Envirofone. Issues such as items being pinged around depots, inadequate packaging not meeting Royal Mail standards, and limitations in insurance coverage have been noted previously. Additionally, there have been complaints about customer service when addressing these concerns.
Today, however, we believe that thereās a better option than shopping with Envirofone. Here are a few reasons why we think The Big Phone Store is the best place to sell your old used mobile phone or buy a refurbished phone:
We've been 100% UK-owned since 1999!
Just like Envirofone, The Big Phone Store began life as a mobile phone recycler many years ago. We were first established in 1999! In fact, weāre confident that no other major refurbisher or recycler brings that level of expertise to the table. Our long-standing presence in the mobile phone recycling market is reflected in the positive customer reviews we consistently receive. In addition, both companies were first founded right here in this country. However, in 2020 Envirofone closed down and was purchased by TES, a Singapore-based corporation.
Unlike the manufacturing process of a new phone, refurbished phones at The Big Phone Store go through rigorous quality control and testing procedures, ensuring each device is individually checked and tested.
The Big Phone Store is proud to remain a 100% UK-owned business. As far as weāre aware, no other refurbisher is as well trusted, deeply experienced, and privately owned right here in the UK. Our mission is to offer the best possible value for your phone, including competitive trade-in value.
We Sell Refurbished Phones
If you google ārefurbished phonesā, The Big Phone Store is often the first result to show up! All our refurbished phones come with a comprehensive warranty, ensuring peace of mind with every purchase. Thatās because weāre one of the UKās most trusted names when it comes to selling refurbished devices, which has been a core part of our business since we began recycling devices in 1999! Not only that, if you spend any more money than Ā£150 on a refurbished phone at The Big Phone Store, weāll upgrade you to next-day shipping for no extra cost.
Unlike Envirofone, We Sell Brand New Phones
The Big Phone Store one-ups Envirofoneās choice of 5 grades/conditions. We sell phones in SIX conditions, including certified pre-owned, by adding āBrand Newā to the list. Thatās right, Brand New. As well as cheap refurbished phones in good condition, you can often find huge discounts on brand-new and sealed-in-box devices on our website!
Shop a Huge Range of Accessories with Free Next Day Delivery!
Weāre not satisfied with handing you a phone, a charger, and then calling it a day. The Big Phone Store offers a BIG selection of accessory bundles for unlocked phones, including: phone chargers; cables; wireless chargers; cases; headphones; power banks; pop sockets; and even SIM cards.
For the best deal, sell your phone direct to us!
You wonāt find The Big Phone Store on any premium marketplaces, and we donāt pay exorbitant fees to price comparison websites. We also donāt pay over-the-top amounts of money for TV or video advertising. All of those cost-saving measures and other reviews are important to us, because itās our mission to always offer you the best possible trade-in value for your phone.Sell your phone with The Big Phone Store and receive:
- ā Instant Quote: Simply check out our Sell My Phone page and search for your device, let us know what condition itās in, and get an instant quote right before your eyes!
- ā Free Shipping: The Big Phone Store offers completely FREE shipping for your old phone when you send it to us! Find out more when you check out.
- ā Fast Payment: If your phone arrives with us in the correct condition, you could receive a payment for it on the very same day!
- ā Price Match Guarantee: We ensure you get the best deal by matching any competitorās price for your phone
Hand-fitted screen protectors!
Say goodbye to bubbles under your screen protector with our expert screen protection service. If you choose to add-on a screen protector, rear-glass protector or camera-lens protector to your refurbished mobile phone purchase, our expert mobile phone technicians will hand-fit it to your device, guaranteeing a perfect finish every time.
Meanwhile, Envirofone doesnāt even offer screen protectors on their website (at the time of writing). This additional level of customer care is why Envirofone just can't compete with The Big Phone Company's standards for mobile phones.
Our Unique Services (Updated 2024):
Upgrade to 100% battery health with our battery replacement service!
The Big Phone Store is proud to offer an awesome service when we hear youāre buying a refurbished phone, ensuring optimal battery life with our battery replacement service, boosting you to 100% battery health! On selected models, we will replace the battery in your refurbished phone with a brand-new one. Choose this add-on at checkout to make sure your refurbished phone reaches you with a fully healthy battery.
Speaking of renewal, you can also choose for us to ship your refurbished phone in original branded packaging (subject to availability). Simply select the āOriginal Boxā add-on when you check out!
Visit us in Wolverhampton!
Thatās right, we are open to the public! Our dedicated recycling and refurbishment facility, based right here in Wolverhampton, is home to a public showroom where you can take a look at the quality of our devices with your very own eyes! For a sneak peek inside The Big Phone Store, click here to watch our recent ad on YouTube.
Please come and give us a visit, we love to welcome people to our store and our friendly team are always on hand to help with any questions you might have. Weāre open Monday-Friday, 9am to 5:30pm, at:
The Big Phone Store
Wednesfield Business Park, Waddens Brook Lane
Wolverhampton, WV11 3SF