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How we describe our devices...

Refurbished iPhones

The Big Phone Store proudly sells high quality refurbished iPhones. 

Refurbished iPhones are iPhones that have had owners before but have been given or sold to us before being repaired and cleaned to be then sold. 

Before we put a refurbished iPhone on sale, it goes through our rigorous testing process, where we look at all parts of the iPhone for faults and issues. The phone’s hardware and software are looked at to make sure that it works as it should. 


We want you to be happy with the refurbished iPhones that you buy from us.


What Refurbished iPhones Are Available?


At The Big Phone Store, we have a huge amount of refurbished iPhone stock available for you to buy.


We sell older and newer models of refurbished iPhones. Buy an older model such as the refurbished iPhone SE or refurbished iPhone 7 to save money while still getting good specs, or buy a newer model such as the refurbished iPhone X or refurbished iPhone XS Max to get the best specs at the best price on the market.


It takes on average just a few months for an iPhone to become available as refurbished after it has first been released, so it won’t be long until you see us selling it.


What Refurbished iPhone Colors Are Available?


What your phone looks like is hugely important as you see it on most days and take it everywhere with you. So, we offer refurbished iPhones in several colours.


You’ll find iPhones in colours such as Space Gray and Black, for a dark but stylish look, or choose an iPhone in Rose Gold for the look of luxury. We also stock refurbished iPhones in rarer colours such as Product (RED).


What Are Refurbished Grades With iPhones?


On the product page of our refurbished iPhones, you will see that each device has a refurbished condition. A refurbished condition tells you about the cosmetic quality of the device and what it will look like when your package arrives.


A refurbished iPhone in pristine condition will not have any marks or blemishes and will look brand new. 


A refurbished iPhone in good condition may have some marks and blemishes and will show signs of daily use.


Information about each refurbished grade can be found on the product page of the device or please see our Terms & Conditions.



How Much Does a Refurbished iPhone Cost?


Prices for a refurbished iPhone from The Big Phone Store start at under £100. We have refurbished iPhones for every budget, so if you’re trying to save money on a replacement device or you want to get a newly released iPhone at a good price, we can help you.


The price of a refurbished iPhone may vary because of its popularity, its availability, and its refurbished condition. An iPhone that is pristine will cost more than an iPhone that is in very good or good condition. An iPhone in a rare colour will also cost more than an iPhone in a less rare colour and you’ll pay more for a phone with more storage space. 


You can use the menu on The Big Phone Store site to set your budget and to choose options such as the colour, condition, and storage space.


Free UK Shipping on Orders over £30.00


Refurbished iPhones sold by The Big Phone Store come with free UK shipping on orders over £30.00.


The delivery will be made by Royal Mail, estimated to arrive between 3 - 5 days but express delivery is available at an additional cost. 


If you live on the Channel Islands or in the Scottish Highlands, you may need to pay a delivery fee.


You may also have to pay a delivery fee if you live outside of the UK. International orders are handled by UPS International.


Find out more about The Big Phone Store delivery policies by reading this page


Warranty


When you buy a refurbished iPhone from The Big Phone Store, it will come with a warranty.


Refurbished iPhones will come with a 12 month warranty except for Fair iPhones which will have a 3 month warranty.


This warranty allows you to return your iPhone to us if there is a hardware fault. We will give you a replacement if one is available, or a refund if we cannot replace the device.


Find out more about The Big Phone Store warranty policies by reading this page

FAQ


When is New Stock Added?


We regularly add new stock of refurbished iPhones. However, iPhones are a very popular product which means that they often sell out.


If the iPhone that you want has sold out, then please contact us or send us a message on our official Facebook page.


Do You Sell Other Apple Products?


As well as refurbished iPhones, we also sell brand new iPhones if you would like to pay more for an iPhone that is fresh out of the box.


We also sell many iPhone accessories such as this official iPhone charger bundle as well as screen protectors, cases, and headphones.