- iPhone 11 Pro
iPhone 11 Pro Refurbished
Buy a refurbished iPhone 11 Pro SIM-free with 85%+ battery, 12-month warranty, 45-day returns and free UK delivery.
Overview
Buy a Refurbished iPhone 11 Pro SIM-Free
The refurbished iPhone 11 Pro was the first iPhone to be called Pro. That name meant something then, and the phone still lives up to it today.
Compact, beautifully built, and more capable than its age might suggest, the 11 Pro is the kind of phone that rewards anyone willing to look past the number. Still receiving Apple's software and security updates, still performing with a reliability that speaks to just how well it was made.
Every iPhone 11 Pro we sell at The Big Phone Store is tested, graded and dispatched in-house: data-wiped, battery checked, SIM-free, unlocked and backed by a 12-month warranty. The phone that started the Pro story, and it’s still worth every penny.
What you get, at a glance
Network: SIM-free and unlocked for compatible UK networks
Testing: 90+ point quality check before dispatch
Battery health: Minimum 85% as standard
Like New battery: 100% guaranteed battery health
Warranty: 12 months included
Warranty upgrades: 2 years, 5 years or lifetime where available
Returns: 45-day returns process
Delivery: Free UK delivery over £30, free fast delivery over £150
Preparation: Data-wiped, checked, graded and dispatched in-house
Direct answer: Is a reconditioned iPhone 11 Pro worth it?
Yes. A reconditioned iPhone 11 Pro is worth buying if you want a smaller premium iPhone with OLED screen quality, Face ID, strong cameras and smooth everyday performance at a lower price. It is a good fit if you want more polish than the iPhone 11, but do not need newer 5G models.
Why Buy from The Big Phone Store?
The iPhone 11 Pro is often bought by people who want the premium feel without the premium cost. The Big Phone Store has specialised in refurbished, recycled and reused electronics since 1999, helping UK shoppers avoid private-seller risk, unclear battery health and unknown device history.
Every refurbished iPhone 11 Pro is tested and graded in-house before dispatch. Testing may use tools such as PhoneCheck and CheckMEND where relevant. Where parts are used, we use OEM-quality parts or higher. We are also a WEEE-certified recycler, helping keep premium phones in use for longer.
What Matters | How We Help | Why It Matters to You |
Experience | Refurbished electronics specialist since 1999 | You buy from a long-running UK business |
Trust | 4.8 Trustpilot rating with 80,000+ reviews | Real social proof before you buy |
Security | Data-wiped and network/history checked | Lower risk than buying privately |
Quality | 90+ point quality check | Important functions are checked before dispatch |
Support | UK-based customer support | Help from real people if needed |
Sustainability | WEEE-certified recycler | Less e-waste and more reuse |
Stock | Website stock means actual stock | No false listings or seller delays |
Device quality | Tested, graded and dispatched in-house | Clear condition before checkout |
Key Features That Matter Day to Day
The refurbished iPhone 11 Pro is for buyers who want a better screen, better build and better camera control than the standard iPhone 11. The 5.8-inch Super Retina XDR OLED display gives you deeper blacks, sharper contrast and a more premium viewing experience for photos, video, messages and browsing.
The A13 Bionic chip still handles everyday use well, including calls, messaging, banking, maps, streaming, light gaming and photo editing. The smaller size also makes the iPhone 11 Pro easier to carry than the Pro Max, while still feeling more premium than the standard model.
The triple 12MP camera system gives you wide, ultra-wide and telephoto lenses, so you can take everyday photos, wider group shots and closer portraits with more control. It also supports Night mode, Deep Fusion and 4K video recording, making it a strong option for travel, family photos and social content.
Refurbished vs Used iPhone 11 Pro
A refurbished iPhone 11 Pro is not the same as a typical second hand iPhone 11 Pro. A private seller may offer a low price, but you may not know the battery health, repair history, network status or whether the phone has been properly wiped.
Professionally Refurbished | Typical Used Phone |
Tested across 90+ points | Usually not fully tested |
Minimum 85% battery health | Battery may be weak or unknown |
Data-wiped before sale | Data removal depends on the seller |
12-month warranty included | Often no warranty |
Clear condition grading | Condition can be vague |
Network/history checks completed, including CheckMEND where relevant | Risk depends on seller honesty |
Direct answer: Is refurbished safer than buying used privately?
Yes. A refurbished iPhone 11 Pro is usually safer than buying used privately because it has been tested, graded, data-wiped and sold with warranty cover. You also reduce the risk of blocked devices, weak batteries, hidden faults, poor repair history and difficult returns.
Condition Grades Explained
Every refurbished iPhone 11 Pro we sell is fully functional. The grade describes cosmetic condition, not performance.
Like New is the cleanest cosmetic option and includes 100% guaranteed battery health. Choose it if you want the best condition available.
Pristine has very light signs of use and suits buyers who want a premium-looking phone for less.
Very Good may show light marks, but still gives you full iPhone 11 Pro performance.
Good shows more visible wear and is best if you want the lowest price on a fully working Pro iPhone.
“With the iPhone 11 Pro, we pay close attention to OLED display quality, Face ID, the telephoto camera and stainless steel frame condition. These are the details that make it feel like a Pro, not just another used phone.” - The Big Phone Store Refurbishment Team
Battery Health and Everyday Use
Every refurbished iPhone 11 Pro comes with at least 85% battery health as standard. That supports normal daily use across calls, messages, maps, browsing, social apps, streaming, photos and video.
Like New phones include 100% guaranteed battery health. Consider this option if you travel often, shoot lots of photos, use maps regularly, stream on the go or simply want the strongest battery option from day one.
Direct answer: What battery health will I get?
You will get at least 85% battery health as standard. If you choose a Like New refurbished iPhone 11 Pro, you get 100% guaranteed battery health.
How We Test Each Device
A cheap iPhone 11 Pro should still feel polished, secure and ready for daily use. A lower price usually reflects cosmetic grade, storage size or a current offer, not reduced functionality.
Each device is checked before dispatch across key areas, including:
Battery health and Lightning charging
OLED display brightness, colour and touch response
Face ID
Wide, ultra-wide and telephoto cameras
Speakers and microphones
Wi-Fi, Bluetooth and mobile signal
Buttons, haptics, sensors and other checks
Three quality checks buyers rarely see anywhere else
OLED display review: We check screen brightness, contrast and visible marks because the display is one of the main reasons buyers choose the Pro.
Telephoto camera check: We test the wide, ultra-wide and telephoto lenses to make sure the camera system delivers the flexibility buyers expect.
Network and history checks: We complete network and history checks, including CheckMEND where relevant.
Technical Specifications
Specification | iPhone 11 Pro Detail | Benefit |
Display | 5.8-inch Super Retina XDR OLED | Premium screen in a compact Pro size |
Resolution | 2436 x 1125 pixels, 458 ppi | Crisp text, photos and video |
Chip | A13 Bionic | Smooth everyday performance |
Storage | 64GB, 256GB, 512GB | Choose space for apps, photos and files |
Rear camera | Triple 12MP wide, ultra-wide and telephoto | Flexible photos, portraits and zoom |
Front camera | 12MP TrueDepth | Selfies, video calls and Face ID |
Video | 4K video recording up to 60 fps | Sharp everyday video capture |
Charging / port | Lightning and Qi wireless charging | Familiar charging with wireless option |
Security | Face ID | Secure facial unlocking |
Connectivity | 4G LTE, Wi-Fi 6, Bluetooth 5.0 | Reliable everyday connections |
Water resistance | IP68, up to 4 metres for 30 minutes | Extra protection against everyday accidents |
What Comes in the Box?
Your order includes the refurbished iPhone 11 Pro handset, a charging cable, sustainable packaging, warranty support and a SIM tool where applicable.
A plug is only included if stated on the listing. This keeps the order practical while helping reduce unnecessary electronic waste.
Reconditioned iPhone 11 Pro vs iPhone 11
The iPhone 11 Pro is the better choice if you want an OLED display, a stainless steel frame, a telephoto camera and a more premium hand feel. It is smaller than the iPhone 11, but the screen and camera system feel more advanced.
The iPhone 11 is better if you want a lower price and a larger 6.1-inch display. Choose the refurbished iPhone 11 Pro for screen quality, camera flexibility and premium build. Choose the refurbished iPhone 11 if simple value matters most.
Warranty, Delivery and Returns
Your refurbished iPhone 11 Pro includes a 12-month warranty as standard. Where available, you can upgrade cover to 2 years, 5 years or lifetime warranty.
You also get a 45-day returns process, free UK delivery over £30 and free fast delivery over £150. If you need help before or after your order, our UK-based customer support team is here to help.
iPhone 11 Pro Refurbished Review
Customer Reviews
We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 11 Pro you want, take a look at the reviews our customers have left for us.
4.9/5
Based on 36 customer
reviews
C
Chris
6 months ago
I bought a refurbished iPhone 11 Pro, and I'm so happy with it! The phone looks like new. The battery upgrade makes it last all day, no more running out of juice. The camera lens cover was a nice touch too. The ordering was super easy and the delivery was quick. I definitely recommend The Big Phone Store for great deals!
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stephen
7 months ago
Love my refurbished phone! It looks and works like new. I got it for an amazing price and the service was top-notch. It arrived quickly and I was thrilled with its condition. Great value for what I spent!
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Daniel
7 months ago
I’m super happy with my new phone! The IPhone 11 Pro arrived looking brand new. The midnight green color is gorgeous, too. Plus, the battery upgrade is working perfectly. My partner’s old phone was really sluggish, but this one is fast. The ordering process was easy and delivery was quick. Highly recommend!
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Frequently Asked Questions
Yes. Our refurbished iPhone 11 Pro devices are SIM-free and unlocked for compatible UK networks.
No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 11 Pro is professionally tested, data-wiped, graded and sold with warranty cover.
Yes. It has a triple 12MP camera system with wide, ultra-wide and telephoto lenses, plus Night mode, Deep Fusion and 4K video recording.
No. The iPhone 11 Pro supports 4G LTE, not 5G. Choose an iPhone 12 or newer if 5G is important to you.
You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.
That depends on the grade. Like New and Pristine look cleaner, while Very Good and Good may show more signs of previous use. All grades are fully functional.
Yes. Every refurbished iPhone 11 Pro includes a 12-month warranty as standard, with upgrade options where available.
Buy the refurbished iPhone 11 Pro if you want a compact premium iPhone with an OLED display, triple cameras, Face ID and stainless steel build, without paying for newer Pro models.