The Big Phone Store: Refurb Phone Experts, Trusted by the Press
The Big Phone Store is one of the UK’s oldest consumer tech recyclers and an established player in the country’s circular economy. Also trading as Euro Communications Distribution Ltd. since 1999, we’ve been repairing, refurbishing and recycling mobile phones and other tech items for over a quarter century.
Since launching our online storefront in 2018, our industry expertise has allowed us to quickly become one of the leading refurbished smartphone retailers in the UK, and we are well-placed to provide journalists with an authoritative view on all aspects of the refurbished tech market.
We offer:
- Detailed insight into refurbished phones, consumer tech, e-waste, and the circular economy.
- Analysis of current trends in tech, as well as sustainability, ESG, and greenwashing.
- Expert commentary on sustainability in the smartphone industry
- Business management insights from our Founder and Managing Director
- … and fast responses from our experts whenever possible.
Media Contacts
You can count on our experts to provide whatever you need for your story, whether it’s data, commentary, or expertise.
Steven Athwal, Founder and CEO
Steven has worked in the mobile phone industry for over 30 years and has a huge wealth of knowledge when it comes to sustainable tech, electronics recycling, and smartphones. He founded The Big Phone Store in 1999 and remains a fully hands-on leader at the company. He is always ready to respond to requests for information or insight into the refurbished smartphone market and regularly appears as an expert in top industry publications.
Rachel Gordon, Recruitment & Wellbeing Manager
Rachel is a people-first recruitment professional who understands that putting together a great team goes beyond the interviews. As a hands-on personnel expert, Rachel takes responsibility for everything from team building and socials to ensuring everybody has what they need to thrive.
Ellen McBean, E-commerce Supervisor
Ellen McBean is our e-commerce supervisor, currently managing in-house affiliate marketing and graphic design while overseeing all e-commerce activities for the company. With her expertise, Ellen ensures smooth operations across our online sales channels and spearheads innovation in our digital marketplace strategy.
Ben Steele, Digital Marketer & AI Content Developer
Ben Steele is our resident digital marketer and content creator. Since joining The Big Phone Store in 2021, he has successfully led the company’s TikTok account to over 7 million views (and counting)! As well as creating images and videos for social media, Ben is already a seasoned expert in generative AI, having worked with the technology as far back as 2020.
Holly Williams, Content Writer
Holly Williams is a content writer who combines her lifelong passion for creativity and expression with her love of innovative technology. She excels at transforming complex creative ideas into engaging and accessible topics. Inspired by all areas of technology, Holly stays up-to-date with the latest advancements, ensuring her content is both current and captivating.
Our Press
The Big Phone Store in the Media:
