Comparing The Big Phone Store vs Music Magpie Phones
| Feature | TBPS | Music Magpie |
|---|---|---|
| Selling Refurbished Phones Since 1999 | ā | ā |
| Trustpilot Rating |  |
 |
| Google Review |  |
 |
| Country of Ownership |  (UK) |
(UK - PLC) |
| Type of Ownership | Family | Corporate |
| 12-Month Warranty | ā | ā |
| Recommended by Which.co.uk? | ā | ā |
| Certified with 90+ Quality Checks | ā | ā |
| Flexible Purchase Options | ā | ā |
| Ability to Purchase in Person | ā | ā |
| UK-Based Customer Service Team | ā | ā |
| Free Next-Day Working Delivery* | ā | ā |
| Wide Selection of Brands and Models** | ā | ā |
| UK Legal Models Only | ā | ā |
| Average Battery Health 85%+ | ā | ā |
| 6 Conditions to Choose From | ā | ā |
| Trustworthy Seller** | ā | ā |
| Do they Pick up the Phone? | ā | ā |
* on orders over Ā£150. **Wide Selection of Brands and Models includes Apple iPhone, Samsung, Google, Huawei, OnePlus, Xiaomi, Oppo, Motorola, Sony Xperia, Nokia, Honor, and CAT. (All information is up-to-date as of 03/07/2024).
Comparing The Big Phone Store vs Music Magpie
The Big Phone Store vs Music Magpie
The Big Phone Store vs Music Magpie
When considering where to buy a refurbished phone in the UK, Music Magpieās online store is often a popular choice. Music Magpie is known for offering a great price on refurbished phones and other items. To sell items on Music Magpie, users can easily trade in mobile phones, DVDs, CDs, games, and electronics through their platform. However, for those seeking an alternative to Music Magpie, The Big Phone Store stands out as a superior option in several key areas.
Most Years of Mobile-Refurb Expertise: The Big Phone Store
The Big Phone Store boasts extensive refurbishment expertise, having focused on refurbishing devices since its inception in 1999. In contrast, Music Magpie entered the refurbished phone market much later, in 2012, after initially starting as an online retailer of second-hand goods. This long-standing specialisation positions The Big Phone Store as a leader in the industry, known for its deep knowledge and experience in refurbishing smartphones. Their refurbishment practices also contribute significantly to the circular economy by reducing the demand for new ones and preventing E-waste.
Fully UK-owned company: The Big Phone Store
While Music Magpie, founded in the UK, has transitioned to being publicly traded as āMusicMagpie PLC,ā The Big Phone Store remains proudly 100% UK-owned and privately operated. This independence allows The Big Phone Store to prioritise customer and seller satisfaction without the influence of external shareholders, ensuring a focus on quality and service excellence. Payments for sold items are directly deposited into the seller's bank account.
In-House Customer Service to Save Money: The Big Phone Store
The Big Phone Store distinguishes itself with a dedicated in-house customer service helpline based at its refurbishment and recycling facility in Wolverhampton. This setup ensures personalised and expert assistance throughout the purchasing and trade-in process, enhancing customer satisfaction and support. Customers also benefit from fast delivery, ensuring their products arrive quickly and efficiently. Additionally, The Big Phone Store offers a free courier service for sending items, making the trade-in process even more convenient. These cost-saving measures allow The Big Phone Store to offer a good price on their products and give you the best deals.
Partners with Online Marketplaces: Music Magpie
In recent years, a few specialist online marketplaces for refurbished phones have appeared online. The increasing presence of online retailers has made it challenging for consumers to choose the best store to shop from. Unlike MusicMagpie, you wonāt find The Big Phone Store on those sites, and we donāt pay huge fees to price comparison websites. We also donāt pay over-the-top amounts of money for TV or video advertising or exclusive brand deals. All those cost-saving measures are important to us because our priority will always be to offer the best quality refurbished phones for the best possible price- because our customers matter to us!
Mobile Phones Product Range
The Big Phone Store offers a diverse range of products, including brand-new phones in various conditions, from āPoorā to āBrand New.ā This flexibility provides customers with a huge selection of mobile phones, including various models such as iPhone 14, iPhone 11, iPhone 13, iPhone 12, Samsung Galaxy S8, and Galaxy S10. Shopping with us also often includes significant discounts on sealed-in-box devices, a service not currently offered by Music Magpie.
Offers āPhone Rentalā Service: Music Magpie
Both The Big Phone Store and Music Magpie offer a range of ways to pay for your refurbished phone. While most customers choose to buy a refurbished phone outright, we also offer the option of spreading the cost through our partner, Klarna. What we will never offer, though, are mobile phones that come tied with a long-term contract. Compared to the rental service offered by companies such as Music Magpie, we believe youāll get a better deal by owning your phone outright - because then youāll be able to trade it in for cash when itās time to upgrade!
Sell your phone with The Big Phone Store and receive
1.Instant Quote:
Simply check out our Sell My Phone page and search for your device, let us know what condition itās in, and get an instant quote right before your eyes!2.Free Shipping:
The Big Phone Store offers completely FREE shipping for your old phone when you send it to us! Find out more when you check out.3.Fast Payment:
If your phone arrives with us in the correct condition, you could receive a payment for it on the very same day!The Big Phone Storeās Unique Services (Updated 2024):
Upgrade to 100% battery health with our battery replacement service!
The Big Phone Store is proud to offer an awesome service when youāre buying a refurbished phone. On selected models, we will replace the battery in your refurbished phone with a brand-new one, boosting you to 100% battery health! Choose this add-on at checkout to make sure your refurbished phone reaches you with a fully healthy battery.
Speaking of renewal, you can also choose for us to ship your refurbished phone in original branded packaging (subject to availability). Simply select the āOriginal Boxā add-on when you check out!
Hand-fitted screen protectors!
Say goodbye to bubbles under your screen protector. If you choose to add-on a screen protector, rear-glass protector or camera-lens protector to your refurbished phone purchase, our expert mobile phone technicians will hand-fit it to your device, guaranteeing a perfect finish every time.