Where Is The Best Place To Buy A Refurbished iPhone?

The Big Phone Store is the best place to buy a reliable refurbished iPhone from. This is because we have the highest minimum battery health of any of our competitors (85%), meaning that when you buy a phone from us, the minimum battery capacity is larger than elsewhere. We also have over 25 years of experience refurbishing phones, longer than most refurbished sellers. Alongside your refurbished iPhone, you'll receive a 12-month warranty that can be upgraded to a 2-year, 5-year or lifetime warranty.You can buy from us both in-store and online.

Are refurbished iPhones reliable?

Yes. A fully certified refurbished iPhone from a trusted seller is as reliable as a new one. Every device we sell passes a 90‑point diagnostic, includes a battery health guarantee, and is backed by a 12‑month warranty. We’ve shipped thousands of refurbished iPhones across the UK with returns kept to a minimum.

Are refurbished iPhones good for long-term use?

Yes. Models like the iPhone 14, 15, 16 and 17 series are powerful enough to last years. Even older models like iPhone 12 and 13 still perform well for everyday use.

Is it worth buying a refurbished iPhone?

Yes - you’ll save money, get warranty protection, and reduce e-waste.

Is a refurbished iPhone better than a second-hand one?

Yes. Second-hand phones are sold as-is.Refurbished phones are inspected, tested, cleaned, reset, graded and warrantied.

What to Check When Buying A Used iPhone?

When purchasing a refurb iPhone, it's important to check the device's condition, storage capacity, and specifications to ensure it meets your needs. Luckily, The Big Phone Store website provides all the detailed information you need to make an informed choice.

Do Apple refurbished iPhones come with a warranty?

Yes, at The Big Phone Store every iPhone comes with a 12-month warranty as standard. You can also upgrade to a 2-year, 5-year or a lifetime warranty to cover your new refurbished phone against unexpected faults.

Do refurbished iPhones come with new batteries?

Batteries are replaced when needed. All devices meet our battery health standard (85%+ and 90%+ on Like New). A 100% battery upgrade is available at checkout.

Why Are Refurbished iPhones So Cheap?

Refurbished Phones are more affordable because they are pre-owned devices that have been returned, repaired, or restored to full working order. Often, components such as the battery or screen are replaced, and each phone is rigorously tested to ensure top quality.At The Big Phone Store, we price all our refurbished iPhones competitively, offering you the best value possible. These devices provide a cost-effective alternative to buying brand new phones, allowing you to enjoy premium technology at a reduced price, while also helping to minimise electronic waste.

Which refurbished iPhone is the best value?

The Refurbished iPhone 13 is currently one of the best balances of price and performance.

Is it safe to buy a refurbished iPhone online?

Yes, as long as you choose a trusted seller like The Big Phone Store. Every iPhone we sell is certified, tested, and verified with PhoneCheck / CheckMEND.

What is included with a refurbished iPhone?

Fully Certified Refurbished Phone (tested, data-wiped, and ready to use)USB Charging CableSIM Pin Tool (where applicable)Free Microfibre Cleaning PouchPresented in a Premium Gift-Ready Box12-Month Standard Warranty

How much money can I save buying refurbished?

Refurbished iPhones are up to 70% cheaper than new models depending on grade and age.

Do you offer Klarna or financing?

We offer flexible payment plans with Klarna, Clearpay, Paypal and Bank Transfer. This means you can choose the option that suits you, including spreading the cost to make your purchase even more affordable.

Do refurbished iPhones use the latest version of iOS?

This depends on the model you buy. Older iPhones, both new and refurbished, may not receive iOS updates anymore. Newer iPhones such as the iPhone 16 and 17 series will stay up-to-date with the latest software updates for longer. Buying refurbished does not affect which version of iOS the phone runs on. Your refurbished iPhone will work exactly the same as a new iPhone.

Buy Refurbished iPhones (UK) | SIM-Free, 12 Month Warranty

Name: Refurbished iPhones
Brand: Apple
Price: 74.98 GBP
Availability: InStock
Rating: 4.8 (83238 reviews)

iPhones hold their value longer than almost any other smartphone. A three-year-old iPhone still runs the latest iOS, still gets security updates, and still sells for more secondhand than most Android flagships do, brand-new.

At The Big Phone Store, a refurbished iPhone can cost up to 70% less than buying new. If you are looking for an iPhone refurbished in the UK, you can buy one of our reconditioned iPhone models with total confidence.

Apple doesn’t compete on specs the way other manufacturers do. Where rivals chase headline numbers: megapixels, RAM, battery size, Apple engineers its own chips, writes its own operating system, and designs both around each other.

The result is a phone that ages more gracefully than the numbers suggest, and feels consistent in a way that’s hard to quantify but easy to notice.

That loyalty is reflected in the second-hand market. iPhones depreciate more slowly than almost any Android device, which means a refurbished iPhone gives you more phone per pound than almost anything else we sell.

Our #1

Most bought brand

iPhone Customer Favourites

Over the last 90 days

iPhone 15

128GB black

pristine Condition

£389.99

In Stock - only 1 left

View product

iPhone 14

128GB midnight

very good Condition

£239.99

In Stock

View product

iPhone 15

128GB black

very good Condition

£349.99

In Stock

View product

iPhone 14

128GB midnight

pristine Condition

£274.99

In Stock

View product

Hear it from us:

Lucie Lomberska, The Big Phone Store Warehouse Executive

Buying Guide

Which Refurbished iPhone Is Right for You?

Pick	Model	Why?	Our take?
Best for camera	iPhone 15	The iPhone 15 is the best camera choice for most refurbished buyers because it brings Apple’s 48MP Main camera, 24MP/48MP super-high-res photos, image stabilisation, improved portraits, Night mode and 4K video.	This is the refurbished model we’d recommend if you take lots of photos of family, products, holidays, pets, nights out or social content. You get a clear camera upgrade over older models without needing to jump to a Pro model.
Best for battery	iPhone 14 Plus	The iPhone 14 Plus is built for customers who want less battery anxiety. Apple lists it at up to 26 hours of video playback and up to 100 hours of audio playback.	This is the easy recommendation for commuters, parents, heavy texters, video watchers and anyone who forgets to charge overnight. In refurbished iPhones, battery condition matters more than the spec sheet, that's why battery health standards are such a big part of our recommendations.
Best value	iPhone 13	The iPhone 13 still gives most buyers what they actually need: a sharp 6.1-inch OLED display, A15 Bionic performance, 5G, strong cameras and iOS 26 compatibility.	This is the “don’t overpay for features you won’t notice” iPhone. It feels modern, runs smoothly, takes great photos and still has strong software life ahead of it. It is the safest value recommendation for most people looking to buy an iPhone, refurbished.
Best for first-time iPhone users	iPhone SE 2022	The iPhone SE 2022 gives customers a familiar home-button design, 5G and Apple’s A15 Bionic chip in a compact, affordable package. We would describe it as a “compact, no-nonsense iPhone”.	This is perfect for first-time iPhone buyers, children, older users, work phones or anyone who wants Apple reliability without changing how they use their phone. It is a lower-risk refurbished iPhone because it is affordable, easy to use, and familiar.

Grading Guide

What to Expect from our iPhone grades

Like New iPhones
-No marks visible at normal viewing distance. Glass back and frame in near-pristine condition.
-100% battery
-Best for buyers who want as-new, or buying as a gift
Pristine iPhones
-Micro-scratches only, visible under direct light or close inspection, not in normal use
-85%+ battery
-Best for those who want near-new condition without the new price
Very Good iPhones
-Light scratches visible at certain angles
-85%+ battery
The sweet spot — better condition than expected at a strong price
Good iPhones
-Noticeable scuffs and scratches; heavier cosmetic wear
-85%+ battery
-Great for budget-first buyers, or anyone putting the phone straight into a case

By Budget

iPhone Reviews

What Customers Say About Our iPhones

The most common criticism in the wider refurbished iPhone market is battery health not matching expectations.

We address it directly: every iPhone has its battery tested and logged before grading, we replace anything below our 85% minimum threshold, and Like New devices come with 100% battery health guaranteed. For users who want maximum battery capacity, you can choose a brand new battery for any phone at checkout, which we will install for you.

We also use Phonecheck to make sure the phone works properly, and CheckMEND to make sure the phone isn't blacklisted.

In 2025, we published updated grading definitions in plain English, backed by short videos showing what each grade looks like in practice. In 2026 we took that one step further by giving customers real examples of our phones by grade. See our grading examples.

Still unsure? You can visit our Wolverhampton store to inspect and test our devices in person before buying. For customers unsure whether to buy new, used, or an iPhone reconditioned by a specialist, seeing the devices in person can make the decision much easier.

Refurbished iPhones

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Refurbished iPhone 17 Pro

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Refurbished iPhone 8

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Refurbished iPhone 7

Refurbished iPhone SE 2016

Refurbished iPhone 6s Plus

Refurbished iPhone 6s

Refurbished iPhone 6 Plus

Refurbished iPhones — Up to 70% Off

Hear it from us:

Which Refurbished iPhone Is Right for You?

What to Expect from our iPhone grades

By Budget

What Customers Say About Our iPhones

On average, 3500 people per month buy refurbished from The Big Phone Store. Join the crowd!

iPhone Warranty, Returns & Delivery

Customer Reviews

Frequently Asked Questions