Comparing 4Gadgets vs The Big Phone Store

Feature TBPS 4Gadgets
Selling Refurbished Phones Since 1999
Country of Ownership Country of Ownership - UK Other Country of Ownership
Flexible Purchase Options
12-Month Warranty
Free Next Working Day Delivery*
Recommended by Which?
Ability to Purchase in Person
UK-Based Customer Service Team
Recommended by Money Saving Expert?
Wide Selection of Brands and Models**
Average Battery Health 85%+
6 Conditions to Choose From
Independent Refurbisher (Sells Own Products) Not Stated
UK Legal Models Only Not Stated
Daily Price Updates Not Stated
Certified with 90+ Quality Checks Not Stated
Over 5 Million Sold Not Stated

*4Gadgets is a Marketplace ** on orders over £150. **Wide Selection of Brands and Models includes Apple iPhone, Samsung, Google, Huawei, OnePlus, Xiaomi, Oppo, Motorola, Sony Xperia, Nokia, Honor, and CAT. (All information is up-to-date as of 03/07/2024).

Comparing The Big Phone Store vs 4Gadgets

If you’re looking for a great place to buy a refurbished phone in the UK, The Big Phone Store is one of the first companies that comes to mind. They offer great prices, making it an affordable option for many customers. Additionally, their amazing service ensures quick and reliable delivery, well-packaged items, and an overall positive purchasing experience. Moreover, you can often find products at half the price compared to higher-priced alternatives, showcasing significant cost savings. Let’s compare how The Big Phone Store stacks up against 4Gadgets.

Comparing 4Gadgets vs The Big Phone Store
Who has more refurb expertise, The Big Phone Store or 4Gadgets?

Most Years of Refurbished Phones Expertise: The Big Phone Store

Who has more refurb expertise, The Big Phone Store or 4Gadgets?

4Gadgets has been in the refurbished phone market since 2015, making a name for itself in the UK refurbished tech scene. In contrast, The Big Phone Store was founded in 1999, and refurbishing devices is our area of expertise. It’s always been at the heart of our business model. In 2023, we were identified as the UK’s fastest-growing refurbished phone brand. We are committed to improving the refurb tech market by providing quality devices at more affordable prices to make them accessible to a wider audience. As a leading refurbished technology brand, we strive to offer the best possible quality and lowest possible prices possible. The Big Phone Store offers both refurbished and new phones, with customers expressing satisfaction in receiving phones in excellent condition.

Fully UK-owned Company: The Big Phone Store

Both The Big Phone Store and 4Gadgets are UK-based companies. However, while 4Gadgets is a relatively new player, The Big Phone Store remains privately owned right here in the UK. That means we have no shareholders to pay - which means our first responsibility is always to the customer. The Big Phone Store is proud to remain a 100% UK-owned business. As far as we’re aware, no other refurbisher is as well trusted, deeply experienced, and privately owned right here in the UK.

Fully UK-owned Company: The Big Phone Store
In-House Customer Service Helpline with Excellent Service: The Big Phone Store - 4Gadgets vs The Big Phone Store

In-House Customer Service Helpline with Excellent Service: The Big Phone Store

We pride ourselves on bringing as much value as possible to our customers through our good service, ensuring quick resolution to problems and ease of communication. That’s why we provide a dedicated customer service helpline based directly out of our huge refurb & recycling facility in Wolverhampton! That means friendly, expert advice, as well as direct, hands-on assistance with your order or trade-in at every step of the way.



Ability to Purchase in Person: The Big Phone Store

The Big Phone Store stands out with its ability to make in-person purchases, allowing customers to physically inspect and test a wide selection of smartphones before making a decision. This hands-on experience ensures buyers can make informed choices based on interaction with the devices. 4Gadgets lacks this in-person shopping option, offering only online purchases. This limitation may inconvenience customers who prefer to evaluate a phone's features and feel firsthand, making The Big Phone Store a more attractive destination for those seeking a hands-on shopping experience.

Ability to Purchase in Person: The Big Phone Store - 4Gadgets vs The Big Phone Store
Partners with Online Marketplaces: 4Gadgets

Partners with Online Marketplaces: 4Gadgets

In recent years, a few specialist online marketplaces for refurbished phones have appeared online. Unlike The Big Phone Store, you will find 4Gadgets on those sites, paying fees to price comparison websites. We also don’t pay over-the-top amounts of money for TV or video advertising or exclusive brand deals. All those cost-saving measures are important to us because our priority will always be to offer the best quality refurbished phones for the best possible price. We are committed to selling quality items that meet high standards while saving you money.



Also Sells Brand-New Phones at Great Prices: The Big Phone Store

The Big Phone Store sells phones in an impressive SIX different conditions, all the way from “Poor” to “Brand New” phones. As well as being a highly trusted seller of refurbished phones, you can often find huge discounts on brand-new and sealed-in-box new phones on our website! As far as we could tell, that’s a service that 4Gadgets currently does not offer.

Also Sells Brand-New Phones at Great Prices: The Big Phone Store
Wide Selection of Brands and Models: The Big Phone Store

Wide Selection of Brands and Models: The Big Phone Store

The Big Phone Store offers a wide selection of smartphones, including the latest models from Apple, Samsung, Oppo, Sony Xperia, and Nokia, fulfilling the dream of owning ideal mobile devices with their dream mobile phone handsets. 4Gadgets doesn’t provide the same extensive range. 4Gadgets offers are more limited range meaning that 4Gadgets lacks the comprehensive variety which is found at The Big Phone Store. This means customers who seek the latest technology and a broader choice of brands and models might find 4Gadgets less accommodating to their needs. Click here to buy a refurbished phone.

Sell your phone with The Big Phone Store and receive fast delivery:

Sell your old phone directly to The Big Phone Store with our awesome three-step trade-in process.

1.Instant Quote:

Simply check out our Sell My Phone and search for your device, let us know what condition it’s in, and get an instant quote right before your eyes!

2.Free Shipping:

The Big Phone Store offers completely FREE shipping for your old phone when you send it to us! Find out more when you check out.

3.Fast Payment:

If your phone arrives with us in the correct condition, you could receive a payment for it on the very same day!

Sell your phone with The Big Phone Store and receive fast delivery:
Our Unique Services (Updated 2024):

Our Unique Services (Updated 2024):

Upgrade to 100% Battery Health with Our Battery Replacement Service:

The Big Phone Store is proud to offer an awesome service when you’re buying a refurbished phone. On selected models, we will replace the battery in your refurbished phone with a brand-new one, boosting your phone to 100% battery health and ensuring excellent battery life! Choose this add-on at checkout to ensure your refurbished phone reaches you with a fully healthy battery.

Original Branded Packaging:

Speaking of renewal, you can also choose for us to ship your refurbished phone in original branded packaging (subject to availability). Simply select the ‘Original Box’ add-on when you check out!

Hand-fitted Screen Protectors:

Say goodbye to bubbles under your screen protector. If you choose to add-on a screen protector, rear-glass protector or camera-lens protector to your refurbished phone purchase, our expert mobile phone technicians will hand-fit it to your device, guaranteeing a perfect finish every time.