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We're The Big Phone Store.

About Us
A customer being helped by a member of staff at The Big Phone Store
We are BIG on friendly customer service

BIG on phones, BIG on the planet

We are The Big Phone Store. You might have heard of us, we’re one of the longest-standing mobile phone refurbishers in the UK. For over 25 years, we’ve been working alongside some of the biggest companies in the mobile phone industry to bring you the highest quality tech at the lowest possible prices.

We are passionate about giving our customers highly competitive pricing, first-rate customer service, and refurbished phones that you can depend on. Most importantly, in an industry full of middle-men, big marketplaces, and misleading ads, we aim to be the refurbisher you can trust.

There’s no third party to pay when you buy a refurbished phone from us. We handle everything in-house at our very own refurbishment centre in Wolverhampton, England. Because we control every step of the process, we can provide personalised customer service at every stage of your order, from placement to delivery.