iPhone 12 Pro Max Refurbished

Buy a refurbished iPhone 12 Pro Max SIM-free with 85%+ battery, 12-month warranty, 45-day returns and free UK delivery.

Learn about refurbished conditions
Overview

Buy a Refurbished iPhone 12 Pro Max SIM-Free

Not everyone needs the newest iPhone on the shelf. Some people just want a great camera, a solid build, and an iPhone they can rely on every single day, without spending more than they need to. The iPhone 12 Pro Max ticks every one of those boxes. 

It won't have all the bells and whistles of something brand new. But if a brilliant camera and a dependable iPhone experience is what you're after, you might find this is everything you were looking for.

Every iPhone 12 Pro Max we sell at The Big Phone Store is tested, graded and dispatched in-house: data-wiped, battery checked, SIM-free, unlocked and backed by a 12-month warranty. Premium iPhone. Sensible price.

What you get, at a glance

  • Network: SIM-free and unlocked for compatible UK networks

  • Testing: 90+ point quality check before dispatch

  • Battery health: Minimum 85% as standard

  • Like New battery: 100% guaranteed battery health

  • Warranty: 12 months included

  • Warranty upgrades: 2 years, 5 years or lifetime where available

  • Returns: 45-day returns process

  • Delivery: Free UK delivery over £30, free fast delivery over £150

  • Preparation: Data-wiped, checked, graded and dispatched in-house

Direct answer: Is a reconditioned iPhone 12 Pro Max worth it?

Yes. A reconditioned iPhone 12 Pro Max is worth buying if you want a large iPhone, a premium feel and strong camera features at a lower price. It is especially good for shoppers who want a cheap iPhone 12 Pro Max without taking private-seller risks, as long as it has been professionally tested, battery checked and sold with warranty cover.

Why Buy from The Big Phone Store?

Buying refurbished should feel safe, simple and clear. The Big Phone Store has specialised in refurbished, recycled and reused electronics since 1999, so your phone is handled by a team with long-term experience, not an unknown marketplace seller.

Each refurbished iPhone 12 Pro Max is checked in-house before dispatch. Testing may use tools such as PhoneCheck and CheckMEND where relevant. If parts are used, they are OEM-quality or higher. The Big Phone Store is also a WEEE-certified recycler, helping reduce electronic waste by keeping usable devices in circulation.

What Matters

How We Help

Why It Matters to You

Experience

Refurbished electronics specialist since 1999

You buy from a long-running UK business

Trust

4.8 Trustpilot rating with 80,000+ reviews

More confidence before checkout

Security

Data-wiped and network/history checked

Less risk than buying privately

Quality

90+ point quality check

Key functions are checked before dispatch

Support

UK-based customer support

Help from real people if needed

Sustainability

WEEE-certified recycler

A better choice for reducing e-waste

Stock

Website stock means actual stock

No false listings or marketplace delays

Device quality

Tested, graded and dispatched in-house

Clear condition and controlled handling

Key Features That Matter Day to Day

The refurbished iPhone 12 Pro Max is a strong choice if you want a big display and Pro camera system without moving to a newer, more expensive iPhone. The 6.7-inch Super Retina XDR OLED screen gives you a sharp, bright view for streaming, gaming, browsing and reading.

The A14 Bionic chip still handles everyday use well, from social apps and banking to video calls and photo editing. The triple 12MP camera system gives you wide, ultra-wide and telephoto options, while LiDAR helps with portrait photos, low-light focus and AR features.

Choose this model if you want a premium Apple phone with a large screen, strong camera flexibility and better value than buying new.

Refurbished vs Used iPhone 12 Pro Max

A refurbished iPhone 12 Pro Max is different from a typical used iPhone 12 Pro Max bought from a private seller. A used phone may look fine in photos, but you may not know its battery health, repair history, network status or whether it has been properly wiped.

Professionally Refurbished

Typical Used Phone

Tested across 90+ points

Usually not fully tested

Minimum 85% battery health

Battery may be weak or unknown

Data-wiped before sale

Data removal depends on the seller

12-month warranty included

Often no warranty

Clear condition grading

Condition can be unclear

Network/history checks completed, including CheckMEND where relevant

Risk depends on seller honesty

Direct answer: Is refurbished safer than buying used privately?

Yes. A refurbished iPhone 12 Pro Max is usually safer than buying used privately because it has been tested, graded, data-wiped and sold with warranty cover. You also reduce the risk of hidden faults, blocked devices, poor battery health and no simple returns route.

Condition Grades Explained

Every refurbished iPhone 12 Pro Max we sell is fully functional. The grade describes cosmetic condition, not performance.

  • Like New is the best cosmetic option and includes 100% guaranteed battery health. It is ideal if you want the cleanest-looking device.

  • Pristine has very light signs of use and suits buyers who want a premium look for less.

  • Very Good may show light cosmetic wear, but still gives you full functionality and strong value.

  • Good has more visible signs of use and is best if you want the lowest price.

"For every single 12 Pro Max that comes through our workshop — we check the cameras individually, test the display for dead pixels and colour accuracy, run the battery through a full diagnostic, and wipe every trace of the previous owner's data. If something doesn't meet the grade, it doesn't go out. What leaves us is a phone we'd be happy to give to someone we know. That's the standard we hold ourselves to." - The Big Phone Store Refurbishment Team

Battery Health and Everyday Use

Every refurbished iPhone 12 Pro Max comes with at least 85% battery health as standard. That gives most users reliable everyday use for calls, messages, maps, photos, browsing and streaming.

Like New phones include 100% guaranteed battery health. This is worth considering if you travel often, use your phone for work, spend lots of time on video calls or want the strongest battery option from day one.

Direct answer: What battery health will I get?

You will get at least 85% battery health as standard. If you choose a Like New refurbished iPhone 12 Pro Max, you get 100% guaranteed battery health.

How We Test Each Device

A cheap iPhone 12 Pro Max should not mean poor performance. A lower price usually reflects cosmetic grade, storage size or a current offer, not weak functionality.

Each device is checked before dispatch across key areas, including:

  • Battery health and charging

  • Display and touchscreen

  • Face ID

  • Rear and front cameras

  • Speakers and microphones

  • Buttons and haptics

  • Wi-Fi, Bluetooth and mobile signal

  • Charging port, sensors and other checks

Three quality checks buyers rarely see anywhere else

  • Network and history checks: We complete network and history checks, including CheckMEND where relevant.

  • Part-quality review: Where parts are used, we use OEM-quality parts or higher.

  • In-house control: Testing, grading and dispatch are handled by our own team, which keeps quality more consistent.

Technical Specifications

Specification

iPhone 12 Pro Max Detail

Benefit

Display

6.7-inch Super Retina XDR OLED

Large, sharp screen for video, work and browsing

Resolution

2778 x 1284 pixels, 458 ppi

Crisp text, photos and video

Chip

A14 Bionic

Fast performance for everyday apps and multitasking

Storage

128GB, 256GB, 512GB

Choose the space that fits your photos, apps and files

Rear camera

Triple 12MP wide, ultra-wide and telephoto

More control over photos and zoom shots

LiDAR scanner

Included

Helps with depth, portraits and AR features

Video

4K Dolby Vision HDR recording

High-quality video capture

Front camera

12MP TrueDepth

Clear selfies and secure Face ID

Battery

Up to 20 hours video playback

Strong battery life for daily use

Charging / port

Lightning, MagSafe and Qi wireless

Flexible charging options

Connectivity

5G, Wi-Fi 6, Bluetooth 5.0, UWB

Fast and modern connections

What Comes in the Box?

Your order includes the refurbished iPhone 12 Pro Max handset, a charging cable, sustainable packaging, warranty support and a SIM tool where applicable.

A plug is only included if stated on the listing. This helps reduce unnecessary electronic waste while still giving you the essentials you need to get started.

Reconditioned iPhone 12 Pro Max vs iPhone 12

The iPhone 12 Pro Max is the better choice if you want a larger display, stronger camera setup and a more premium build. It gives you a telephoto camera, LiDAR scanner and a bigger screen, making it better for photography, streaming and heavy daily use.

The iPhone 12 is better if you want a smaller, lighter and cheaper iPhone. It still has the A14 Bionic chip and 5G, but it does not have the same Pro camera system or large-screen feel.

Choose the refurbished iPhone 12 Pro Max for camera quality, screen size and premium design. Choose the refurbished iPhone 12 if price and pocket comfort matter more.

Warranty, Delivery and Returns

Your refurbished iPhone 12 Pro Max includes a 12-month warranty as standard. Where available, you can upgrade cover to 2 years, 5 years or lifetime warranty.

You also get a 45-day returns process, free UK delivery over £30 and free fast delivery over £150. If you need help, our UK-based customer support team is here to support you before and after your order.

Customer Reviews

We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 12 Pro Max you want, take a look at the reviews our customers have left for us.

5 stars 5/5
Based on 28 customer reviews
A
Alistair 5 months ago
5 stars

I'm thrilled with my purchase! The iPhone looks just like new and works perfectly. I was looking for a powerful phone at a fair price, and I found it here. The buying process was easy and trouble-free. Truly a great way to save money and get a fantastic device!

Value for money

4 stars

Overall performance

5 stars

Phone condition

4 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
P
Paul 7 months ago
5 stars

Just got my iPhone 12 Pro Max and it’s stunning! The phone is in perfect condition and the awesome battery upgrade is noticeable. The extended warranty gives me peace of mind. Everything came quickly, too. I’m really happy with my purchase!

Value for money

5 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
M
Michael 8 months ago
5 stars

I ordered the iPhone 12 Pro Max and it’s stunning! It feels brand new. The gold finish is gorgeous. My sister saw it and now she wants one too. The service was smooth and fast. Arrived quick and I couldn't be happier!

Value for money

5 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars

Frequently Asked Questions

Yes. Our refurbished iPhone 12 Pro Max devices are SIM-free and unlocked for compatible UK networks.

No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 12 Pro Max is professionally tested, data-wiped, graded and sold with warranty cover.

Yes. It has a triple 12MP Pro camera system with wide, ultra-wide and telephoto lenses, plus LiDAR. It is a strong choice for portraits, landscapes, zoom shots and video.

You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.

That depends on the grade you choose. Like New and Pristine look cleaner. Very Good and Good may show more signs of previous use, but all grades are fully functional.

Yes. Every refurbished iPhone 12 Pro Max includes a 12-month warranty as standard, with upgrade options where available.

Delivery depends on the option selected at checkout. The Big Phone Store offers free UK delivery over £30 and free fast delivery over £150.

Yes. The A14 Bionic chip, OLED display, 5G support and Pro camera system still make the iPhone 12 Pro Max a strong everyday phone for most users.