Buy a refurbished iPhone 11 SIM-free with 85%+ battery, 12-month warranty, 45-day returns and free UK delivery.
The iPhone 11 holds a special place in a lot of people's hearts, and for good reason! It was the iPhone that brought dual cameras to everyone, not just Pro buyers. The one that introduced Night Mode and quietly changed the way people thought about smartphone photography forever. Warm, familiar, and with that reassuringly solid build quality that Apple has always done so well.
Yes, it's been around for a while. But that's not a reason to overlook it — it's a reason to appreciate just how much phone you're getting for the money. It's still running the latest iOS updates and security patches, still quick and capable in everyday use, and still turns out photos that people are genuinely proud of.
For anyone who wants a dependable, likeable iPhone that won't let them down, the 11 remains one of the warmest recommendations we make.
Network: SIM-free and unlocked for compatible UK networks
Testing: 90+ point quality check before dispatch
Battery health: Minimum 85% as standard
Like New battery: 100% guaranteed battery health
Warranty: 12 months included
Warranty upgrades: 2 years, 5 years or lifetime where available
Returns: 45-day returns process
Delivery: Free UK delivery over £30, free fast delivery over £150
Preparation: Data-wiped, checked, graded and dispatched in-house
Yes. A reconditioned iPhone 11 is worth buying if you want a dependable iPhone for calls, messages, apps, photos, maps and streaming at a lower price. It is best for budget-conscious buyers who want Face ID, good cameras and smooth daily performance without paying for newer iPhone 12, 13 or 14 features.
The iPhone 11 is often bought for value, so the phone needs to be checked properly before it reaches you. The Big Phone Store has specialised in refurbished, recycled and reused electronics since 1999, helping UK shoppers avoid private-seller risk, unclear battery health and unknown device history.
Every refurbished iPhone 11 is tested and graded in-house before dispatch. Testing may use tools such as PhoneCheck and CheckMEND where relevant. Where parts are used, we use OEM-quality parts or higher. We are also a WEEE-certified recycler, helping keep usable phones in circulation for longer.
What Matters | How We Help | Why It Matters to You |
Experience | Refurbished electronics specialist since 1999 | You buy from a long-running UK business |
Trust | 4.8 Trustpilot rating with 80,000+ reviews | Real social proof before you buy |
Security | Data-wiped and network/history checked | Lower risk than buying privately |
Quality | 90+ point quality check | Important functions are checked before dispatch |
Support | UK-based customer support | Help from real people if needed |
Sustainability | WEEE-certified recycler | Less e-waste and more reuse |
Stock | Website stock means actual stock | No false listings or seller delays |
Device quality | Tested, graded and dispatched in-house | Clear condition before checkout |
The refurbished iPhone 11 is a strong everyday phone because it keeps things simple. The 6.1-inch Liquid Retina HD display gives you a roomy screen for messages, photos, video, browsing, shopping and maps. It is not OLED like newer iPhones, but it is still clear, bright and easy to read.
The A13 Bionic chip gives smooth performance for the tasks most people actually do every day, including WhatsApp, banking, FaceTime, social apps, streaming, light gaming and photo editing. Apple lists the iPhone 11 with Wi-Fi 6, Bluetooth 5.0 and 4G LTE, making it a practical choice for everyday UK use.
The dual 12MP camera system gives you wide and ultra-wide lenses, Night mode, Portrait mode and 4K video recording. It is a useful setup for family photos, pets, holidays, group shots and quick social content.
A refurbished iPhone 11 is not the same as a typical second hand iPhone 11. A private seller may offer a low price, but you may not know the battery health, repair history, network status or whether the phone has been properly wiped.
Professionally Refurbished | Typical Used Phone |
Tested across 90+ points | Usually not fully tested |
Minimum 85% battery health | Battery may be weak or unknown |
Data-wiped before sale | Data removal depends on the seller |
12-month warranty included | Often no warranty |
Clear condition grading | Condition can be vague |
Network/history checks completed, including CheckMEND where relevant | Risk depends on seller honesty |
Yes. A refurbished iPhone 11 is usually safer than buying used privately because it has been tested, graded, data-wiped and sold with warranty cover. You also reduce the risk of blocked devices, weak batteries, hidden faults, poor repair history and difficult returns.
Every refurbished iPhone 11 we sell is fully functional. The grade describes cosmetic condition, not performance.
Like New is the cleanest cosmetic option and includes 100% guaranteed battery health. Choose it if you want the best condition available.
Pristine has very light signs of use and suits buyers who want a cleaner-looking phone for less.
Very Good may show light marks, but still gives you full iPhone 11 performance.
Good shows more visible wear and is best if you want the lowest price on a fully working iPhone.
“With the iPhone 11, we pay close attention to Face ID, battery health, camera focus and speaker quality. It is a popular value model, so our checks focus on the parts people rely on every single day.” - The Big Phone Store Refurbishment Team
Every refurbished iPhone 11 comes with at least 85% battery health as standard. That supports normal daily use across calls, messages, maps, browsing, music, social apps, photos and video.
Like New phones include 100% guaranteed battery health. Consider this option if you use maps often, stream on the go, take lots of photos, rely on your phone for work or simply want the strongest battery option from day one.
You will get at least 85% battery health as standard. If you choose a Like New refurbished iPhone 11, you get 100% guaranteed battery health.
A cheap iPhone 11 should still feel smooth, secure and ready for daily use. A lower price usually reflects cosmetic grade, storage size or a current offer, not reduced functionality.
Each device is checked before dispatch across key areas, including:
Battery health and Lightning charging
Display brightness and touch response
Face ID
Wide and ultra-wide cameras
Speakers and microphones
Wi-Fi, Bluetooth and mobile signal
Buttons, haptics, sensors and other checks
Face ID and camera check: We test secure unlocking and both rear cameras because these are central to the iPhone 11 experience.
Speaker and microphone review: We check call clarity, voice notes and media sound because this model is often bought for everyday communication.
Network and history checks: We complete network and history checks, including CheckMEND where relevant.
Specification | iPhone 11 Detail | Benefit |
Display | 6.1-inch Liquid Retina HD LCD | Roomy screen for everyday use |
Resolution | 1792 x 828 pixels, 326 ppi | Clear text, apps and photos |
Chip | A13 Bionic | Smooth performance for daily apps |
Storage | 64GB, 128GB, 256GB | Choose space for photos, apps and files |
Rear camera | Dual 12MP wide and ultra-wide | Reliable photos and wider shots |
Front camera | 12MP TrueDepth | Selfies, video calls and Face ID |
Video | 4K video recording up to 60 fps | Sharp everyday video capture |
Charging / port | Lightning and Qi wireless charging | Familiar charging with wireless option |
Security | Face ID | Secure facial unlocking |
Connectivity | 4G LTE, Wi-Fi 6, Bluetooth 5.0 | Reliable everyday connections |
Water resistance | IP68, up to 2 metres for 30 minutes | Extra protection against everyday accidents |
Your order includes the refurbished iPhone 11 handset, a charging cable, sustainable packaging, warranty support and a SIM tool where applicable.
A plug is only included if stated on the listing. This keeps the order practical while helping reduce unnecessary electronic waste.
The iPhone 11 is the better choice if you want a lower price, lighter aluminium design and strong everyday performance. It gives you Face ID, good cameras and a roomy 6.1-inch display without paying Pro Max prices.
The iPhone 11 Pro Max is better if you want an OLED display, a telephoto camera, a more premium stainless steel build and longer battery life. Choose the refurbished iPhone 11 for value and everyday use. Choose the refurbished iPhone 11 Pro Max if display quality and camera flexibility matter more.
Your refurbished iPhone 11 includes a 12-month warranty as standard. Where available, you can upgrade cover to 2 years, 5 years or lifetime warranty.
You also get a 45-day returns process, free UK delivery over £30 and free fast delivery over £150. If you need help before or after your order, our UK-based customer support team is here to help.
We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 11 you want, take a look at the reviews our customers have left for us.
Wow! I got a refurbished iPhone 11 and it looks like brand new. It works perfectly! The battery is strong too. Super happy with my purchase. Plus, the team put on a great screen protector right out of the box. Amazing service, I’d buy from here again!
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
I am so happy with my new phone! The yellow color is bright and fun. The battery is spot on and lasts all day. Buying was super easy and the team was really friendly when I had questions. Great store!
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Really happy with my phone! It looks brand new and works perfectly. The screen protector fits great and is super clear. Delivery was quick, too. Best value for the price!
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Yes. Our refurbished iPhone 11 devices are SIM-free and unlocked for compatible UK networks.
No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 11 is professionally tested, data-wiped, graded and sold with warranty cover.
Yes. It has a dual 12MP camera system with wide and ultra-wide lenses, Night mode, Portrait mode and 4K video recording, making it strong for everyday photos and video.
No. The iPhone 11 supports 4G LTE, not 5G. Choose an iPhone 12 or newer if 5G is important to you.
You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.
That depends on the grade. Like New and Pristine look cleaner, while Very Good and Good may show more signs of previous use. All grades are fully functional.
Yes. Every refurbished iPhone 11 includes a 12-month warranty as standard, with upgrade options where available.
Buy the refurbished iPhone 11 if you want a low-cost iPhone with Face ID, a large screen, reliable cameras and smooth everyday performance, without paying for newer 5G or OLED models.
