iPhone 11 Pro Max Refurbished

Buy a refurbished iPhone 11 Pro Max SIM-free with 85%+ battery, 12-month warranty, 45-day returns and free UK delivery.

Learn about refurbished conditions
Overview

Buy a Refurbished iPhone 11 Pro Max SIM-Free

Some phones leave a mark. The iPhone 11 Pro Max was one of them. The biggest, most capable iPhone Apple had made at the time, and a device that still carries itself with a quiet authority that's hard to ignore. That triple camera system that changed everything.Β 

A Super Retina XDR display so good that people who'd never cared about screen quality suddenly noticed the difference. And battery life so improved over its predecessors that it genuinely surprised people who thought they knew what to expect from an iPhone.Β 

It was a lot of phone when it launched. It still is.

Choosing one refurbished today means getting all of that substance and craftsmanship at a price that would have seemed unthinkable a few years ago. And with Apple's continued software and security support still in place, you're buying with confidence rather than compromise.

What you get, at a glance

  • Network: SIM-free and unlocked for compatible UK networks

  • Testing: 90+ point quality check before dispatch

  • Battery health: Minimum 85% as standard

  • Like New battery: 100% guaranteed battery health

  • Warranty: 12 months included

  • Warranty upgrades: 2 years, 5 years or lifetime where available

  • Returns: 45-day returns process

  • Delivery: Free UK delivery over Β£30, free fast delivery over Β£150

  • Preparation: Data-wiped, checked, graded and dispatched in-house

Direct answer: Is a reconditioned iPhone 11 Pro Max worth it?

Yes. A reconditioned iPhone 11 Pro Max is worth buying if you want a large iPhone, premium build quality and a strong camera system at a lower price. It is a safer choice when bought from a professional refurbisher that tests the phone, checks battery health, wipes data, completes network/history checks and includes warranty cover.

Why Buy from The Big Phone Store?

Buying refurbished should feel calm, clear and controlled. The Big Phone Store has specialised in refurbished, recycled and reused electronics since 1999, so your phone is handled by a team with long-term experience, not an unknown private seller.

Each refurbished iPhone 11 Pro Max is checked in-house before dispatch. Testing may use tools such as PhoneCheck and CheckMEND where relevant. If parts are used, they are OEM-quality or higher. The Big Phone Store is also a WEEE-certified recycler, helping reduce electronic waste by keeping usable phones in circulation.

What Matters

How We Help

Why It Matters to You

Experience

Refurbished electronics specialist since 1999

You buy from a long-running UK business

Trust

4.8 Trustpilot rating with 80,000+ reviews

More confidence before checkout

Security

Data-wiped and network/history checked

Less risk than buying privately

Quality

90+ point quality check

Key functions are checked before dispatch

Support

UK-based customer support

Help from real people if needed

Sustainability

WEEE-certified recycler

A better choice for reducing e-waste

Stock

Website stock means actual stock

No false listings or marketplace delays

Device quality

Tested, graded and dispatched in-house

Clear condition and controlled handling

Key Features That Matter Day to Day

The refurbished iPhone 11 Pro Max is a strong choice if you want a big iPhone that still feels premium. The 6.5-inch Super Retina XDR OLED display gives you rich contrast, sharp detail and a better viewing experience than the standard iPhone 11’s LCD screen.

The A13 Bionic chip still handles everyday apps, browsing, messaging, maps, banking, photos and streaming well. The triple 12MP camera system gives you wide, ultra-wide and telephoto lenses, so you have more control when taking portraits, landscapes and zoomed shots.

Choose this model if you want a cheap iPhone 11 Pro Max with a large screen, strong camera flexibility and a more premium feel than the standard iPhone 11.

Refurbished vs Used iPhone 11 Pro Max

A refurbished iPhone 11 Pro Max is different from a typical used iPhone 11 Pro Max bought from a private seller. A used phone may look good in photos, but you may not know its battery health, repair history, network status or whether it has been properly wiped.

Professionally Refurbished

Typical Used Phone

Tested across 90+ points

Usually not fully tested

Minimum 85% battery health

Battery may be weak or unknown

Data-wiped before sale

Data removal depends on the seller

12-month warranty included

Often no warranty

Clear condition grading

Condition can be unclear

Network/history checks completed, including CheckMEND where relevant

Risk depends on seller honesty

Direct answer: Is refurbished safer than buying used privately?

Yes. A refurbished iPhone 11 Pro Max is usually safer than buying used privately because it has been tested, graded, data-wiped and sold with warranty cover. You also reduce the risk of hidden battery problems, blocked devices, poor repairs and no simple returns route.

Condition Grades Explained

Every refurbished iPhone 11 Pro Max we sell is fully functional. The grade describes cosmetic condition, not performance.

  • Like New is the best cosmetic option and includes 100% guaranteed battery health. It is ideal if you want the cleanest-looking device.

  • Pristine has very light signs of use and suits buyers who want a premium look for less.

  • Very Good may show light cosmetic wear, but still gives you full functionality and strong value.

  • Good has more visible signs of use and is best if you want the lowest price on a fully working device.

β€œOn the iPhone 11 Pro Max, we pay close attention to OLED display quality, Face ID, camera lens clarity and charging behaviour. These checks matter because this model is often bought for its screen, camera and battery value.” - The Big Phone Store Refurbishment Team

Battery Health and Everyday Use

Every refurbished iPhone 11 Pro Max comes with at least 85% battery health as standard. That supports normal daily use, including calls, messages, browsing, photos, maps, streaming and social apps.

Like New phones include 100% guaranteed battery health. This is worth considering if you travel often, use your phone for work, take lots of photos, watch plenty of video or simply want the strongest battery option from day one.

Direct answer: What battery health will I get?

You will get at least 85% battery health as standard. If you choose a Like New refurbished iPhone 11 Pro Max, you get 100% guaranteed battery health.Β 

How We Test Each Device

A cheap iPhone 11 Pro Max should not mean poor functionality. A lower price usually reflects cosmetic grade, storage size or a current offer, not weak performance.

Each device is checked before dispatch across key areas, including:

  • Battery health and charging

  • Display quality and touchscreen

  • Face ID

  • Rear and front cameras

  • Speakers and microphones

  • Buttons and haptics

  • Wi-Fi, Bluetooth and mobile signal

  • Charging port, sensors and other checks

Three quality checks buyers rarely see anywhere else

  • Network and history checks: We complete network and history checks, including CheckMEND where relevant.

  • Part-quality review: Where parts are used, we use OEM-quality parts or higher.

  • In-house control: Testing, grading and dispatch are handled by our own team, which keeps quality more consistent.

Technical Specifications

Specification

iPhone 11 Pro Max Detail

Benefit

Display

6.5-inch Super Retina XDR OLED

Large, sharp screen for video, browsing and photos

Resolution

2688 x 1242 pixels, 458 ppi

Crisp text and detailed images

Chip

A13 Bionic

Smooth everyday performance

Storage

64GB, 256GB, 512GB

Choose the space that fits your apps and photos

Rear camera

Triple 12MP wide, ultra-wide and telephoto

More flexibility for photos and zoom shots

Optical zoom

2x optical zoom in, 2x optical zoom out

Better framing from different distances

Video

4K video recording

Clear, high-quality video capture

Front camera

12MP TrueDepth

Sharp selfies and secure Face ID

Battery

Up to 20 hours video playback

Strong daily battery life

Charging / port

Lightning, fast-charge capable, Qi wireless

Flexible charging options

Connectivity

4G LTE, Wi-Fi 6, Bluetooth 5.0, UWB

Reliable everyday connections

What Comes in the Box?

Your order includes the refurbished iPhone 11 Pro Max handset, a charging cable, sustainable packaging, warranty support and a SIM tool where applicable.

A plug is only included if stated on the listing. This helps reduce unnecessary electronic waste while still giving you the essentials you need to get started.

Reconditioned iPhone 11 Pro Max vs iPhone 11

The iPhone 11 Pro Max is the better choice if you want a larger OLED display, a more premium stainless steel build and a triple-camera system with telephoto zoom. It feels more high-end and gives you better screen quality than the standard iPhone 11.

The iPhone 11 is better if you want a lower price, a lighter phone and strong everyday performance. It uses the same A13 Bionic chip, but has an LCD screen and a dual-camera system instead of the Pro Max’s OLED display and triple-camera setup.

Choose the refurbished iPhone 11 Pro Max for screen quality, camera flexibility and premium feel. Choose the refurbished iPhone 11 if price matters most.

Warranty, Delivery and Returns

Your refurbished iPhone 11 Pro Max includes a 12-month warranty as standard. Where available, you can upgrade cover to 2 years, 5 years or lifetime warranty.

You also get a 45-day returns process, free UK delivery over Β£30 and free fast delivery over Β£150. If you need help, our UK-based customer support team is here to support you before and after your order.

iPhone 11 Pro Max Refurbished Review

Customer Reviews

We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 11 Pro Max you want, take a look at the reviews our customers have left for us.

4.9 stars 4.9/5
Based on 24 customer reviews
J
Janet 7 months ago
5 stars

Fantastic phone! It arrived in pristine conditionI was shocked. The battery upgrade was a game-changer too! My partner was really happy when I surprised him with this beauty. He loves the color and performance. Great experience overall!

Value for money

5 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
a
andrew 8 months ago
5 stars

I just got my iPhone 11 Pro Max and I couldn't be happier! The phone looks brand new and works perfectly. The screen protector was applied perfectly, too. It's great quality. The price was nice, especially for a 256GB phone. Simple ordering process and quick delivery. Feel like I got a real deal!

Value for money

4 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars
S
Simon 9 months ago
5 stars

I bought the iPhone 11 Pro Max and it looks brand new! Super easy purchase process. The battery upgrade is fantastic, and the screen protector was already applied perfectly. My kids can't stop using it! Totally worth the money.

Value for money

4 stars

Overall performance

5 stars

Phone condition

5 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

4 stars

Frequently Asked Questions

Yes. Our refurbished iPhone 11 Pro Max devices are SIM-free and unlocked for compatible UK networks.

No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 11 Pro Max is professionally tested, data-wiped, graded and sold with warranty cover.

Yes. It has a triple 12MP rear camera system with wide, ultra-wide and telephoto lenses. It is still a strong choice for portraits, landscapes, close-ups and video.

You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.

That depends on the grade you choose. Like New and Pristine look cleaner. Very Good and Good may show more signs of previous use, but all grades are fully functional.

Yes. Every refurbished iPhone 11 Pro Max includes a 12-month warranty as standard, with upgrade options where available.

Delivery depends on the option selected at checkout. The Big Phone Store offers free UK delivery over Β£30 and free fast delivery over Β£150.

Yes. The A13 Bionic chip, OLED display, strong battery life and triple-camera system still make the iPhone 11 Pro Max a good everyday phone for calls, apps, photos, streaming and browsing.