Unbeatable Deals on the Refurbished Phones & Used Mobiles. 12 Month Warranty 🚚 Free Delivery ✅ Certified & Tested. ✌️90% minimum battery health better than competitors' 80% average. Buy Best & Save more!
Looking for the latest refurbished phones with best grade & top quality without the big price tag? Check out our range of refurbished smartphones in the UK. Save up to 70% on reconditioned phones that have been fully restored to excellent condition, giving you the same performance at a fraction of the original price. Whether you're after the latest tech or a trusted classic, our phones offer unbeatable value without compromising on quality.
If you're in the market for your next phone and looking for high-quality refurbished Android phones or refurbished iPhones, you're in the right place. We offer a diverse range of refurbished smartphones, from top brands like Samsung and Apple iPhone to other popular manufacturers. Whether you're an Android enthusiast or an Apple aficionado, you can save significantly by opting for a refurbished model. Our refurbished iPhone or Android phones are restored to premium condition, ensuring you get the same phone experience as a new device but at a fraction of the cost.
A refurbished phone, also known as a reconditioned device, refers to a phone that has had a previous owner. People may return their phones for various reasons—sometimes the owner decides they don’t prefer the device, and once returned, it can no longer be sold as "brand new." Others may trade in their phones when they no longer need them or when switching to a different brand or model, even if the device is in pristine condition.
Save money when you buy refurbished phones from The Big Phone Store. We offer a wide selection of quality-checked, fully functional, refurbished phones. Our 90-point checks cover every aspect of the phone, including functionality, battery health, screen quality, and overall condition, ensuring each device performs as well as a brand-new phone, often exceeding manufacturer quality standards. If anything doesn’t meet our rigorous criteria, it will be professionally replaced, so your phone functions like factory-new.
Refurbished means it's broken! This is a big myth! Due to our quality checks, all our refurbished tech is in excellent working condition and works like almost new one!
Reconditioned phones have poor battery life: People think refurbished mobiles or second hand phones won't last, but because of our thorough testing, we can ensure most of our mobiles have a battery life of 85% or more before we resell them, which is higher than many of our competitors.
Refurbished = less reliable: Refurbished smartphones are tested more thoroughly than factory new phones. We provide full details on each phone's grading and can guarantee it has been fully restored to working condition and meets our high standards.
Many people wonder, are refurbished phones a good choice? The answer is yes. Refurbished mobiles offer the same functionality as new devices but at a fraction of the price.
Reduce Electronic Waste: Help the planet by choosing a used mobile. Instead of adding to the growing e-waste problem, choose a sustainable and eco-friendly option.
Save Money and Resources: Buying refurbished phones is a budget-friendly option that also saves resources. Top quality devices without the big price tag.
Support Sustainable Practices: Contribute to a more sustainable future by choosing refurbished technology. By reducing the demand for new devices, you're helping to conserve our planet's resources.
Get High-Quality: Our refurbished phones have been fully tested and refurbished to meet our high standards of quality and performance.
When considering your next mobile purchase, you might ask, are refurbished phones reliable and are in very good condition? These mobiles are not only in perfect working order & budget-friendly but also environmentally conscious. By choosing a reconditioned phone, you're reducing electronic waste and contributing to a more sustainable future. Plus, with warranties and return policies, you can have peace of mind knowing your refurbished phone is a safe and smart investment.
All our refurbished phones are fully tested and function properly but may have cosmetic differences depending on the condition you choose. Our grading conditions range from 'Brand New' to 'Poor', so you can pick your device to suit your budget! For first-time buyers, we recommend buying 'Like New' or 'Pristine'.
Brand New - Sealed (Brand new mobile) as you would expect. These are phones that have never been used before and even come with the manufacturer's warranty!
Like New - Almost New (Out of Box). This is our best refurbished phone condition, and the device has no cosmetic damage. Apart from not being in the original box, it's an almost new device!
Pristine - Very Slight Signs of Use. With our pristine reconditioned phone, the previous owner has taken great care of their device, so while there may be some minor cosmetic imperfections, 99% of the phone is perfect.
Very Good - Light Signs of Use. These refurbished phones show light signs of usage and may have visible cosmetic marks, but they won't be visible when the screen is on. Buying 'Very Good' is ideal for those who are budget-conscious and don't mind phone may have few imperfections.
Good - Medium Signs of Use. These are phones that have had a few bumps! There are visible cosmetic marks, and the device shows medium signs of use but is fully functional!
Poor - Heavy Signs of Use. Fully tested and in working order, these phones are the cheapest way to get the model you want at the cost of cosmetic condition quality. Scratches, cracks and screen burns are all possible.
Personalised Service: We know every customer is different. That's why we offer a bespoke service to help you find the perfect refurbished mobile phone to suit your budget and needs.
Expert Refurbishment: Our team of experts ensure every mobile is restored to its full potential so you get a reliable and high-performing device.
Huge Device Range: With a massive range of reconditioned phones to choose from, you'll find the perfect refurbished device for your lifestyle and preferences.
Competitive Pricing: We offer competitive prices on all our second-hand mobile phones without compromising on quality.
Dedicated Customer Support: Our friendly and knowledgeable customer service team are here to help with any questions or concerns.
Trusted Reputation: Don't just take our word for it. Read our TrustPilot reviews to see why thousands of customers choose The Big Phone Store for their refurbished phone needs.
Explore our full range of Apple Refurbished devices, including the latest Refurbished iPhones, as well as top picks from Samsung Refurbished and Google Refurbished. Whether you're after performance, value, or sustainability, our collection of refurbished phones offers the best in quality and price.
We want to get your order to you as quickly as possible! That's why we offer FREE standard shipping on all orders over £30 and free NEXT-DAY delivery on all orders over £150! We use Royal Mail as our courier and ask you to allow 3-5 working days for all standard shipping orders in the UK.
To get your mobile delivered fast, we aim to dispatch all orders placed before 4 pm Monday through Friday and 11 am Saturday. We use secure, eco-friendly packaging too! For more information, visit our Shipping page.
Every used phone, refurbished mobile, or old device we sell goes through a rigorous process of over 90 individual checks to ensure it meets our high standards. These checks cover every aspect of the mobile and provide enhanced functionality, camera quality, battery health, cosmetic quality, and overall condition. They are done using industry-grade tools and software. This way, we can guarantee all our phones are fully functional before we sell them to you.
We also wipe all previous data from our refurbished phones to add an extra layer of privacy, security and peace of mind when buying from us. Data wiping also means the phone will be in full working order when you buy it - working as intended!
Our warranty covers your refurbished phone purchase for 12 months against material defects. If an issue covered by the warranty arises, we will fix it for free. This is part of our promise to give you a hassle-free experience with your device. For more information, visit our warranty page.
Still unsure? Check our FAQ page for the most asked questions, or contact us! Our Customer Service team is available 9 am-5 pm, Monday to Friday. For more information on pricing, conditions, orders and more, please read our Terms & Conditions.
Ready to clear out your old devices? At The Big Phone Store, you can sell your phone in just a few clicks and get paid fast. Whether you're upgrading or simply decluttering, we offer a hassle-free phone trade-in process with competitive prices and free shipping. Want to do your part for the planet? Choose our mobile phone recycling service to safely and sustainably dispose of unwanted tech — it's good for your wallet and great for the environment.
We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the Refurbished Phones you want, take a look at the reviews our customers have left for us.
Absolutely love my new Motorola! It looks and works like a brand new phone. The foldable design is super fun, and the performance is impressive. Customer service was great too. They answered my questions quickly, and shipping was fast. I'll definitely shop here again!
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I couldn't be happier with my refurbished iPhone 12 Pro. It looks just like new. Super happy with the battery life too! Great value for what I paid. Plus, the service was awesome and super smooth. Overall, a fantastic experience!
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I absolutely love my iPhone SE! It looks like it’s brand new. Perfect size and super fast. Great battery life, too! The service was really smooth, and it came beautifully packaged. Great experience overall!
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A second-hand phone is a pre-owned mobile device that has been used by a previous owner and is being sold again, often at a lower price than a new model. These phones can vary in condition from nearly new to well-used and are sold by specialist stores like The Big Phone Store. Buying used can be a cost-effective option; you can save big and still have the latest technology. It's also an environmentally friendly option that extends the life of the device.
A new phone is a brand-new device that has never been used, with all original components and packaging intact. It comes directly from the manufacturer or authorised retailers and has a fully tested & warranty.
A refurbished phone is a pre-owned device that has been professionally restored to like best grade condition and work perfectly. It goes through thorough inspection, repair and testing to meet quality standards. Used phones may have replaced components such as batteries or screens and have a 12-month warranty, a cost-effective and environmentally friendly option to buy new.
You can buy refurbished phones at The Big Phone Store! Online and in-store. We are known for our wide range of reconditioned mobile and used phones, competitive prices, and high-quality testing, which ensures you get a working device.
Yes, refurbished phones are a perfect option. They offer the same performance as new devices with very good condition but at a lower cost. Refurbished phones undergo rigorous testing and restoration without any technical issues, making them reliable and a budget-friendly choice. Plus, they're an eco-friendly option, reducing electronic waste.
