Buying a refurbished iPhone means you get the same phone, checked and proven, for a lot less than Apple charges for new. Every phone we sell passes a 90-point check and comes with 85%+ battery health guaranteed. No gambles, no marketplaces, just award-winning services.
Refurbished Phones
Refurbished iPhones — Up to 70% Off
Apple has been making iPhones since 2007, and the core philosophy hasn’t changed: build hardware and software together so tightly that nothing else comes close.
And that's exactly why a refurbished iPhone from The Big Phone Store makes sense.
iPhones hold their value longer than almost any other smartphone. A three-year-old iPhone still runs the latest iOS, still gets security updates, and still sells for more secondhand than most Android flagships do, brand-new.
At The Big Phone Store, a refurbished iPhone can cost up to 70% less than buying new. If you are looking for an iPhone refurbished in the UK, you can buy one of our reconditioned iPhone models with total confidence.
Apple doesn’t compete on specs the way other manufacturers do. Where rivals chase headline numbers: megapixels, RAM, battery size, Apple engineers its own chips, writes its own operating system, and designs both around each other.
The result is a phone that ages more gracefully than the numbers suggest, and feels consistent in a way that’s hard to quantify but easy to notice.
That loyalty is reflected in the second-hand market. iPhones depreciate more slowly than almost any Android device, which means a refurbished iPhone gives you more phone per pound than almost anything else we sell.
Most bought brand
Over the last 90 days
“It sounds really complicated and specialised, so to put it simply, if an iPhone doesn’t meet every strict standard we set, there’s no way we’ll send it out to a customer. Ever.”
— Lucie Lomberska, The Big Phone Store Warehouse Executive
Buying Guide
Pick | Model | Why? | Our take? |
|---|---|---|---|
Best for camera | The iPhone 15 is the best camera choice for most refurbished buyers because it brings Apple’s 48MP Main camera, 24MP/48MP super-high-res photos, image stabilisation, improved portraits, Night mode and 4K video. | This is the refurbished model we’d recommend if you take lots of photos of family, products, holidays, pets, nights out or social content. You get a clear camera upgrade over older models without needing to jump to a Pro model. | |
Best for battery | The iPhone 14 Plus is built for customers who want less battery anxiety. Apple lists it at up to 26 hours of video playback and up to 100 hours of audio playback. | This is the easy recommendation for commuters, parents, heavy texters, video watchers and anyone who forgets to charge overnight. In refurbished iPhones, battery condition matters more than the spec sheet, that's why battery health standards are such a big part of our recommendations. | |
Best value | The iPhone 13 still gives most buyers what they actually need: a sharp 6.1-inch OLED display, A15 Bionic performance, 5G, strong cameras and iOS 26 compatibility. | This is the “don’t overpay for features you won’t notice” iPhone. It feels modern, runs smoothly, takes great photos and still has strong software life ahead of it. It is the safest value recommendation for most people looking to buy an iPhone, refurbished. | |
Best for first-time iPhone users | The iPhone SE 2022 gives customers a familiar home-button design, 5G and Apple’s A15 Bionic chip in a compact, affordable package. We would describe it as a “compact, no-nonsense iPhone”. | This is perfect for first-time iPhone buyers, children, older users, work phones or anyone who wants Apple reliability without changing how they use their phone. It is a lower-risk refurbished iPhone because it is affordable, easy to use, and familiar. |
Grading Guide
Like New iPhones
|
Pristine iPhones
-Micro-scratches only, visible under direct light or close inspection, not in normal use
-85%+ battery
-Best for those who want near-new condition without the new price
Very Good iPhones
-Light scratches visible at certain angles
-85%+ battery
The sweet spot — better condition than expected at a strong price
Good iPhones
-Noticeable scuffs and scratches; heavier cosmetic wear
-85%+ battery
-Great for budget-first buyers, or anyone putting the phone straight into a case
iPhone Reviews
“Extremely quick response to order. Phone shipped in 11 minutes and delivered very promptly via Royal Mail the next morning. As happened with a previous iPhone purchase a few years ago. Both items were in pristine condition as described.”
"I have a few companies that I would totally recommend and this is one of them. Personalised communication and sound business ethical code - they’ve been a joy to deal with- from my original purchase to selling my old iPhone. Such a breath of fresh air amidst so many other poor experiences."
The most common criticism in the wider refurbished iPhone market is battery health not matching expectations.
We address it directly: every iPhone has its battery tested and logged before grading, we replace anything below our 85% minimum threshold, and Like New devices come with 100% battery health guaranteed. For users who want maximum battery capacity, you can choose a brand new battery for any phone at checkout, which we will install for you.
We also use Phonecheck to make sure the phone works properly, and CheckMEND to make sure the phone isn't blacklisted.
In 2025, we published updated grading definitions in plain English, backed by short videos showing what each grade looks like in practice. In 2026 we took that one step further by giving customers real examples of our phones by grade. See our grading examples.
Still unsure? You can visit our Wolverhampton store to inspect and test our devices in person before buying. For customers unsure whether to buy new, used, or an iPhone reconditioned by a specialist, seeing the devices in person can make the decision much easier.
On average, 3500 people per month buy refurbished from The Big Phone Store. Join the crowd!
iPhones hold their value well, and tend to be used for longer than most phones. A standard 12-month warranty covers you for the first year, but given the price point and the lifespan of an iPhone, it’s worth upgrading to cover your phone if something goes wrong later.
Our lifetime warranty in particular makes sense here. On a phone that could easily run for five or six years, it’s the closest thing to total peace of mind on a refurbished device.
12-month warranty on every refurbished iPhone — upgradable to 2 years, 5 years or lifetime
45-day no-quibble returns — full refund or exchange if you're not happy with your device
95% of post-sale issues are processed within 24 hours, and 100% resolved within 48–72 hours
Free next-day delivery on orders over £150, dispatched from our Wolverhampton facility
Replacement Sent First — if your iPhone develops a confirmed fault and needs replacing, we dispatch the replacement before you return the original. You stay connected while we sort it.
Optional insurance — covers loss, theft and accidental damage, for anything outside standard warranty terms
Our packaging is worth a mention too. We upgraded to a foil-laminated, reinforced box with bubble-bag cushioning specifically to protect devices in transit. Since the redesign, transit damage incidents dropped by 80%. Your iPhone arrives in a gift bag with a microfibre cloth, because refurbished shouldn’t feel like anything less than perfect.
We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhones you want, take a look at the reviews our customers have left for us.
Awesome
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Very happy with my purchase
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Always get good value from the Big Phone Store. It’s my go to seller for a refurbished iPhone.
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
The Big Phone Store is the best place to buy a reliable refurbished iPhone from. This is because we have the highest minimum battery health of any of our competitors (85%), meaning that when you buy a phone from us, the minimum battery capacity is larger than elsewhere. We also have over 25 years of experience refurbishing phones, longer than most refurbished sellers. Alongside your refurbished iPhone, you'll receive a 12-month warranty that can be upgraded to a 2-year, 5-year or lifetime warranty. Our 4.8 Trustpilot rating shows that customers are consistently happy with the quality of our phones and services.
You can buy from us both in-store and online.
Yes. A fully certified refurbished iPhone from a trusted seller is as reliable as a new one. Every device we sell passes a 90‑point diagnostic, includes a battery health guarantee, and is backed by a 12‑month warranty. We’ve shipped thousands of refurbished iPhones across the UK with returns kept to a minimum.
Yes. Models like the iPhone 14, 15, 16 and 17 series are powerful enough to last years. Even older models like iPhone 12 and 13 still perform well for everyday use.
Yes - you’ll save money, get warranty protection, and reduce e-waste.
Yes. Second-hand phones are sold as-is.
Refurbished phones are inspected, tested, cleaned, reset, graded and warrantied.
When purchasing a refurb iPhone, it's important to check the device's condition, storage capacity, and specifications to ensure it meets your needs. Luckily, The Big Phone Store website provides all the detailed information you need to make an informed choice.
Yes, at The Big Phone Store every iPhone comes with a 12-month warranty as standard. You can also upgrade to a 2-year, 5-year or a lifetime warranty to cover your new refurbished phone against unexpected faults.
Batteries are replaced when needed. All devices meet our battery health standard (85%+ and 90%+ on Like New). A 100% battery upgrade is available at checkout.
Refurbished Phones are more affordable because they are pre-owned devices that have been returned, repaired, or restored to full working order. Often, components such as the battery or screen are replaced, and each phone is rigorously tested to ensure top quality.
At The Big Phone Store, we price all our refurbished iPhones competitively, offering you the best value possible. These devices provide a cost-effective alternative to buying brand new phones, allowing you to enjoy premium technology at a reduced price, while also helping to minimise electronic waste.
The Refurbished iPhone 13 is currently one of the best balances of price and performance.
Yes, as long as you choose a trusted seller like The Big Phone Store. Every iPhone we sell is certified, tested, and verified with PhoneCheck / CheckMEND.
Fully Certified Refurbished Phone (tested, data-wiped, and ready to use)
USB Charging Cable
SIM Pin Tool (where applicable)
Free Microfibre Cleaning Pouch
Presented in a Premium Gift-Ready Box
12-Month Standard Warranty
Refurbished iPhones are up to 70% cheaper than new models depending on grade and age.
We offer flexible payment plans with Klarna, Clearpay, Paypal and Bank Transfer. This means you can choose the option that suits you, including spreading the cost to make your purchase even more affordable.
This depends on the model you buy. Older iPhones, both new and refurbished, may not receive iOS updates anymore. Newer iPhones such as the iPhone 16 and 17 series will stay up-to-date with the latest software updates for longer. Buying refurbished does not affect which version of iOS the phone runs on. Your refurbished iPhone will work exactly the same as a new iPhone.
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