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Refurbished iPhone 11 Pro

The iPhone 11 Pro brought the triple-camera system to a size that fits one hand, ultra-wide included. Buy it refurbished and you get that range for a fraction of the price, battery-backed at 85%+ so it still holds up shot for shot.

Refurbished iPhone 11 Pro

Sorry, all iPhone 11 Pros are currently out of stock ☹️

At a glance

Refurbished iPhone 11 Pro Summary


The iPhone 11 Pro was Apple's first phone to carry the "Pro" name, and it earned that title. It's a strong choice if you want a compact iPhone with a triple camera at a low price. It suits photographers, anyone upgrading from an iPhone X or XS, and buyers who want a premium feel without a premium price tag.

The iPhone 11 Pro has a 5.8-inch Super Retina XDR OLED display, a triple 12MP camera system with Night mode and 2x optical zoom, and the A13 Bionic chip. It launched in 2019 and supports iOS 26, with updates continuing for the time being.

If you are comparing iPhone 11 Pro deals, the main difference is testing and aftercare. A professionally refurbished iPhone from The Big Phone Store gives you clear grading, battery checks, warranty cover and support after purchase.

Key Details

  • Best for: Amateur photographers, budget users, those upgrading from the iPhone X

  • Performance: A13 Bionic chip

  • Camera: Triple 12MP system — Wide, Ultra Wide and Telephoto, with 2x optical zoom and Night mode

  • Battery: Up to 18 hours of video playback

  • Software: Supports iOS 26, updates will end soon

  • Consider a newer model if: you want better battery life, 5G or Apple Intelligence

About The iPhone 11 Pro

Apple launched the iPhone 11 Pro in September 2019, and with it, introduced the "Pro" branding to iPhone for the first time. Apple marketed it around the triple camera system, a new Ultra Wide lens that no iPhone had ever had, and a significant jump in battery life over the iPhone XS.

The initial reaction was positive. The Verge called it "the best iPhone Apple has ever made," and the telephoto and Ultra Wide cameras drew particular praise from photography reviewers. The new Midnight Green colour also generated significant buzz, becoming one of the most talked-about iPhone colours in years, and selling out quickly in many retailers. According to market research from Omdia, the iPhone 11 Pro and iPhone 11 Pro Max are estimated to have sold around 47.5 million units combined.

In 2026, the refurbished iPhone 11 Pro is worth buying if you want a compact Pro iPhone with a triple camera at one of the lowest prices in the refurbished Apple range.

Where the Apple iPhone 11 Pro ranks in our sales

Based on what customers actually bought over the last 6 months.

#25 Overall rank

#25 best-selling phone in the last 6 months

Apple iPhone 11 Pro — out of 169 models sold

Top 15% of everything we sold
Apple iPhone 11 Pro
Outsold 144 other phones in that time
Apple logo Best-selling Apple phone #21 of 38 Apple phones we sell

Positions are based on our own store order data, not the wider market.

How The iPhone 11 Pro Compares

iPhone 11 Pro vs iPhone XS

The iPhone 11 Pro improves on the iPhone XS most clearly in camera range, battery life and display brightness.

Feature

Technical Upgrade

What You Notice Day to Day

Camera

Adds Ultra Wide lens to Wide and Telephoto

Three lenses instead of two makes wide-angle shots now possible. You can fit more people or scenery into one photo, making it useful for group shots, holidays and cramped spaces.

Night mode

Added for low-light photography using the Wide camera

Much better low-light photos without turning on flash.

Battery

Up to 4 hours longer than iPhone XS

A longer battery life means your phone should last the work day without needing a charge, if you're using it lightly.

Display

Brighter Super Retina XDR OLED

It's easier to read or scroll outdoors and in bright light.

Processor

A13 Bionic replaces A12 Bionic

Faster processing and more efficient performance for apps, games and social media.

Design

Matte frosted glass back

Better grip and a more premium feel in the hand.

Video

4K 60fps and extended dynamic range

Better video quality with more natural-looking colour.

  • Size Note: The iPhone 11 Pro has a 5.8-inch screen, the smallest of the 11 range. If you want a larger display, the iPhone 11 Pro Max has a 6.5-inch screen.

  • The Big Phone Store Team Summary: The iPhone 11 Pro is a clear step up from the iPhone XS. You get a third camera (Ultra Wide), Night mode, up to 4 hours more battery life and a brighter display, all for a price that's usually similar on the refurbished market. The XS hasn’t got anything significant that the 11 Pro doesn't, and it’s no longer supported by Apple, so for most buyers the 11 Pro is the obvious choice between the two.

Our Expert Opinion

The iPhone 11 Pro is a solid refurbished option. Customers who choose it are usually looking for a phone that does the job, but doesn’t cost a fortune. And that’s a pretty good summary of what the 11 Pro is in 2026. It’s not the newest or flashiest phone, but it does everything you need it to do.

It’s a bit smaller than newer Pro iPhones, which shouldn’t be an issue if you’re upgrading from a similar-sized older model, but it’s something to bear in mind. For the price, there’s honestly not much to complain about with this model. It’s a bit more exciting than the standard iPhone 11, without costing much more.

Holly Williams, Marketing Executive — Holly Williams, Marketing Executive

Conditions and Availability

Find a cheap iPhone 11 Pro deal across our grades, colours and storage options.

  • Grades: Like New, Pristine, Very Good, Good

  • Colours: Space Grey, Silver, Gold, Midnight Green

  • Storage: 64GB, 256GB, 512GB

Every grade (condition) of device we sell at The Big Phone Store is fully working. The grade describes cosmetic condition only, and all devices go through a 90+ point check before dispatch.

Like New includes 100% battery health. All other grades include a minimum 85% battery health, which can be upgraded to 100% with a new battery at checkout.

Key Specifications

Feature

Technical Details

Why it Matters

Screen

5.8-inch Super Retina XDR OLED, 2436 x 1125 resolution, HDR, True Tone and 800 nits typical max brightness

A compact, sharp display with excellent contrast makes photos and videos feel more lifelike. Everyday viewing feels like a premium experience.

Camera

Triple 12MP Wide, Ultra Wide and Telephoto cameras, 2x optical zoom, Night mode and 4K video

The wide angle cameras make group shots and pictures of scenery easier to take, making sure that nothing gets left out.

Battery Life

Apple lists up to 18 hours of video playback, up to 11 hours streamed video playback and up to 65 hours audio playback

The battery should last the day with casual use, although gaming, maps and mobile data can drain it more quickly.

iOS

Launched with iOS 13 and compatible with iOS 26. It does not support Apple Intelligence

Still supported with the newest security and iOS updates in 2026, giving you many of the latest and best iOS features. Support is expected to end in the next few years.

Dimensions

144 x 71.4 x 8.1mm, 188g

The most compact Pro iPhone in our refurbished range. It’s easy to use one-handed and comfortable to carry around on the go.

Every iPhone 11 Pro from The Big Phone Store comes with at least 85% battery health, well above Apple’s 80% replacement threshold. This is the highest minimum battery health of any online refurbisher.


If you're looking for something else...

  • Try the iPhone 11 if you want a bigger screen at a lower price without the telephoto lens

  • Try the iPhone 11 Pro Max if you want the same Pro camera in a larger body with longer battery life.

  • Try the iPhone XS if your budget is tight and you don’t mind a smaller battery.

  • Try the iPhone 12 Pro if you want 5G and MagSafe at a similar price point.

Model Highlight

Camera and Size

The main reason to buy the iPhone 11 Pro is that it has the triple camera setup in the smallest possible Pro body. 

It's the cheapest way to get telephoto zoom, Ultra Wide and Night mode in an iPhone, and at 144mm tall, it's significantly more compact than any current Pro model. Night Mode was a significant improvement at launch, and it’s still a great feature today. For anyone who wants a genuinely capable camera phone at under £200, there's not much competition.

Ready to Buy?

two floating orange iPhones

If you're still undecided, we have dozens of other iPhone models available. See our range or get in contact!

How We Test the iPhone 11 Pro

The iPhone 11 Pro was Apple's first triple-camera iPhone, so all three lenses get individual attention during our testing process.

We use a trusted diagnostics platform called Phonecheck to perform 90+ checks on every device.

Visual and functional tests

  • 85%+ battery health confirmed and charging tested

  • Display brightness, colour and full-screen touch response

  • Face ID — tested, not assumed

  • Front camera and video

  • Speakers, microphone and haptic feedback

  • Wi-Fi, Bluetooth and mobile signal

  • All buttons and sensors

Background and history tests

  • IMEI and network history check via CheckMEND

  • Previous owner’s data fully erased

  • Account locks removed

  • Lost, stolen and blacklist status checked

Only devices that pass every required check are approved for sale. If a device doesn’t meet our standards, it won’t be sold. Each reconditioned iPhone 11 Pro we sell is tested, cleaned and graded in-house before dispatch. 

Common Risks of Buying a Refurbished iPhone 11 Pro

From years of working with used phones, we know that problems often start before the phone reaches you. There is a big difference between a second-hand iPhone 11 Pro and a refurbished one, but in both cases it's important to be careful. The main issues are weak battery health, unclear grading, hidden faults, poor replacement parts, blocked phones and sellers listing stock they do not actually have.

Before you buy a refurbished or used iPhone 11 Pro, watch out for these common pitfalls.

Risk to Watch Out For

The Issue

What it Means for You

Non-UK or imported models

Some phones may not be intended for the UK market.

You'll pay marginally less upfront, however the phone may sell for as little as 10-20% of its original value later on. Whilst you'll make a small saving to start with, you'll take a huge hit when it's time to dispose of the device, because imported devices are seen as a risk for buyers.

Phones that are not actually in stock

Some sellers list phones before they physically have them ready to send.

Your phone is your lifeline, and we understand this well. Do you really want to purchase from a company who has a reputation of taking your money and then making you wait for weeks, or in some cases months for your device?

Weak battery health

A phone can look clean but still have a worn battery.

Many of our competitors don't even mention battery life, and the battery you get is left up to chance. Who wants to spend good money on a device that only turns on for a few hours? Our minimum battery health is 85%, and you can upgrade to 100% at checkout for much cheaper than a high-street battery replacement would cost.

Hidden faults

Camera, Face ID, sensors or charging port issues may not show in photos.

Many sellers cut costs by not testing your device properly, or in some cases not at all. We believe that every customer deserves a fully functional device from day one, which is why our return rate is one of the lowest in the industry.

Poor-quality replacement parts

Cheap screens, batteries or camera parts can affect how the phone feels and performs.

Mobile phones are precisely built and sensitive devices. Some sellers use cheap phone parts that are more likely to break or become faulty. We use genuine Apple parts in 95% of the iPhones we repair. On the rare occasion that third-party parts are used, these will be of the highest quality possible, and only for screens and batteries. See our quality charter.

Blocked, locked or finance-flagged phones

Risky sellers may list phones that later turn out to be blocked, iCloud locked, finance-flagged or not fully reset.

What might seem like a good deal initially could cost you further down the line when the phone is blacklisted from use. We check that your phone hasn't been reported stolen, isn't on the police register, doesn't belong to another company, isn't hacked, and doesn't have any viruses.

Weak aftercare

Some sellers offer limited support once the phone has been delivered.

If something goes wrong and you need quick support, you may be stuck talking to an AI chatbot. In some cases, the customer support team may live in a different timezone and can't help you when you need it most. Our award-winning team is here to help you by phone, WhatsApp, email and more.

Why Buy from The Big Phone Store?

The Big Phone Store has been refurbishing phones since 1999, and every device is tested, graded and shipped from our UK operation. The reason customers come back is simple: real stock, clear grading, minimum 85% battery health and UK support from people you can actually speak to. 

If you're looking for an iPhone 11 Pro refurbished in the UK, here’s why you should choose us:

What Matters

How We Help

Why it Matters to You

Experience

Refurbished electronics specialist since 1999

No one has more expertise in this industry than us. We’ve been refurbishing phones since before the iPhone existed.

Trust

A 4.80 Trustpilot rating with over 5000 reviews 

We have 86,593 reviews across all platforms. You can become one of our many satisfied customers today. 

Security

Devices are data-wiped, network status and device history are checked for blacklisting, theft, loss or outstanding finance (using CheckMEND) 

Our checks help protect you from blocked, stolen or finance-flagged phones. Unlike with unverified sellers, there’s no risk of being scammed or ripped off.

Quality

90+ point quality check

We refuse to sell devices that don't work the same as if they were new. Your device is ready to go straight out of the box.

Support

UK-based customer support

Get help from real people who won the Best Customer Service (Consumer) award at the MNA 2026, beating major brands such as EE.

Stock

Website stock means actual stock

Unlike other sites, all devices on our website are in stock and ready to ship from our warehouse today. No false listings or seller delays.

Device Quality

Every part of the process is done in-house

We have full control over the refurbishment process. Unlike others who outsource their process, we confirm the quality of the devices ourselves.

Every Apple iPhone 11 Pro refurbished at The Big Phone Store includes a 12-month warranty as standard, which you can upgrade to 2 years, 5 years, or lifetime. You also get free UK delivery for any order over £30 and a 45-day returns process.

iPhone 11 Pro Refurbished Review

Customer Reviews

We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the iPhone 11 Pro you want, take a look at the reviews our customers have left for us.

5 stars 5/5
Based on 1 customer review
s
stash 1 week ago
5 stars

This is the first phone I have bought from The Big Phone Store and will definitely use for the next one .Fast efficient service.First class.

Value for money

5 stars

Overall performance

5 stars

Phone condition

4 stars

Battery

5 stars

Delivery speed

5 stars

Recycled packaging

5 stars

Frequently Asked Questions

Yes. Our refurbished iPhone 11 Pro devices are SIM-free and unlocked for compatible UK networks.

No. A used phone is usually sold as-is by a private seller. A refurbished iPhone 11 Pro is professionally tested, data-wiped, graded and sold with warranty cover.

Yes. It has a triple 12MP camera system with wide, ultra-wide and telephoto lenses, plus Night mode, Deep Fusion and 4K video recording.

No. The iPhone 11 Pro supports 4G LTE, not 5G. Choose an iPhone 12 or newer if 5G is important to you.

You get at least 85% battery health as standard. Like New phones include 100% guaranteed battery health.

That depends on the grade. Like New and Pristine look cleaner, while Very Good and Good may show more signs of previous use. All grades are fully functional.

Yes. Every refurbished iPhone 11 Pro includes a 12-month warranty as standard, with upgrade options where available.

Buy the refurbished iPhone 11 Pro if you want a compact premium iPhone with an OLED display, triple cameras, Face ID and stainless steel build, without paying for newer Pro models.