Extended Warranty at The Big Phone Store
What is an Extended Warranty?
An Extended Warranty is an additional warranty that provides protection for your device beyond the standard warranty period. It offers peace of mind and financial protection against unexpected faults, accidental damage, or other issues that may arise during the warranty period. With an Extended Warranty, you can enjoy extended coverage for your device, ensuring that you’re protected against costly repairs or replacements.
Protect Your Refurbished Phone for Longer!
At The Big Phone Store, we’re all about giving you peace of mind when you purchase a refurbished phone. That’s why most of our devices come with a 12-month warranty as standard. But we know that for some, a little extra protection goes a long way. For an additional fee, you can extend your warranty to 24 months.
It’s important to note that this isn’t an extra 24 months added on top of the 12 months you already have. Instead, it extends your existing warranty by 12 months, giving you a total of 24 months of coverage.
Why is a Warranty Important? What are the Benefits of an Extended Warranty?
A warranty is your safety net, protecting you from any unexpected issues that could occur with your refurbished phone after purchase. It covers any internal faults that may occur with your device during normal use within the warranty period, so you can enjoy your phone with confidence.
Advantages of having a longer warranty period:
Cost savings: An extended warranty could save you from expensive repairs or replacements.
Peace of mind: Know you're covered for any unexpected issues for a longer period.
Extended product lifespan: Regular support can help keep your phone functioning at its best for a longer time.
Why Choose The Big Phone Store?
At The Big Phone Store, we’re proud to put quality at the forefront fo what we do. This means that we’ve met the highest standards of quality and service, ensuring that your device is in good hands. Our team of expert technicians is trained to repair devices to the manufacturer’s specifications, using only genuine parts and approved methods. By choosing us, you can trust that your device will be repaired or replaced with the utmost care and attention to detail.
Environmental Impact of Repairs
An extended warranty keeps your phone working longer, reducing the need for replacements and cutting down on e-waste. By opting for repairs over new purchases, you're helping to extend the life of your device and support a more sustainable, eco-friendly approach to tech. It’s a small choice that makes a big difference for the planet.
What’s Not Covered by the Warranty? Accidental Damage and More
While we aim to protect you from most issues, there are some things that fall outside the scope of the warranty, including:
Physical damage due to mistreatment: Cracked screens, water damage, and drops are not covered by the warranty.
Cosmetic damage: Scratches, dents, and other cosmetic damage that do not affect the normal functioning of the product are not covered.
Theft or loss: If your phone is stolen or lost, the warranty won’t apply. This is where phone insurance comes in!
Issues related to apps installed: Any damage or issues related to apps installed on your device are not covered under the warranty terms.
Unauthorised repairs: If your phone has been tampered with by anyone other than us, the warranty becomes void.
If you want to learn more about what’s covered, please visit our Warranty Page
Warranty Pricing
All phones are priced differently based on their make, model, and series, which means the cost of an extended warranty can vary. Additionally, prices for our phones and extended warranties may drop over time due to new releases or changes in the market. Rest assured, we aim to provide affordable coverage for all devices, so you can keep your phone protected without breaking the bank!
For more information on pricing for your specific device, visit our Warranty Page, or contact us if you’re still unsure.
How to Purchase Extended Warranty
Buying Options
Purchasing an Extended Warranty is easy and convenient. You can buy it at the same time as your new device. We offer flexible buying options to suit your needs, including monthly payment plans or upfront payments. Our Extended Warranty plans are designed to provide you with peace of mind and financial protection, so you can enjoy your device without worrying about unexpected costs.
Warranty vs Insurance – What’s the Difference?
It’s easy to confuse a warranty with insurance, but they serve different purposes:
Warranty: Covers hardware and software defects that occur through no fault of your own during ordinary degradation of your device.
Insurance: Protects against accidental damage, theft, loss, and sometimes even unauthorised repairs.
Essentially, a warranty helps you when things go wrong that aren’t your fault, while insurance helps cover the cost when things go wrong because of accidents or mishaps.
Keep Your Phone Protected for Longer
Your phone is an important part of your everyday life, and we believe in protecting it as best as possible. By extending your warranty to 24 months, you’ll have longer-lasting peace of mind that you’re covered if something goes wrong.
For more information on warranty pricing, head to ourWarranty Page, orcontact us if you have any questions—we’re here to help!
