Enter your device name to get started
How to Remove Other Accounts From My Device
REMOVING YOUR GOOGLE/ANDROID/SAMSUNG ACCOUNT
You will need to ensure that all Samsung devices which are returned have had the Samsung or Google account deactivated as we are not able to accept the device if the Samsung account lock is activated. In such cases the device will be shipped back to the sender. To remove a Google account please follow the same process. This process is shown below:
Option 1 - Removing your Google/Android/Samsung Account using your device
Tap the Apps soft key / Menu Key
Select your ‘Samsung account’
Select your email address.
Tap ‘more’ in the top right-hand corner and select ‘Remove Account’
Tap ‘Remove Account’
Enter your password and Confirm ‘Remove Account’
Select ‘Remove Account’
You will now be signed out from your Samsung account on your device and it will now be removed.
Repeat the steps for the Google account if needed.
Option 2 - Removing your Samsung account using your PC or Laptop
Sign into your account.
Click 'Find My Mobile'.
Enter your password and click Sign In.
Click 'Registered Devices' and select your device.
Click the trash bin icon and accept the disclaimer.
Your phone will be deleted from your account.
Repeat the steps for the Google account if needed
Tech Trade-Ins Made Easy with The Big Phone Store
At The Big Phone Store, we understand the importance of staying updated with the latest tech. Ever wondered, "Where can I sell my phone?" Look no further. Our platform makes your phone trade in a hassle-free experience. If you have an old laptop collecting dust, choose to sell my laptop with us and receive a competitive offer. Apple enthusiasts will find our Apple trade in service especially valuable. Upgrade to the latest model seamlessly with our iPhone trade in option. If you're a Samsung aficionado, our Samsung trade in process is tailored for you. And for those loyal to the Google brand, our Google Pixel trade in service ensures you always stay ahead of the curve. Watches aren't left behind either. Opt to sell Apple watch with us and be assured of a great deal. For the tablet users among us, sell my iPad & sell my tablet through our platform and maximize its resale value. If you're thinking it's time to upgrade your wrist game, our sell my smartwatch service is the way to go. Dive into the world of tech with The Big Phone Store, your trusted partner in all things electronic.