Steve Athwal

Steve Athwal

Founder & CEO of The Big Phone Store | UK-Based Leader in Refurbished Phones & Telecommunications Specialist Since 1999 | Featured in Global Media | Passionate About Sustainable Technology

Our quality charter

Our Quality Charter

Why Quality Means Everything to Us When it comes to refurbished phones, we know that trust is everything. You’re putting your confidence in someone else’s hands, and we don’t take that lightly. That’s why we’ve built our ethos around one simple belief: Quality is not optional, it’s the standard. Every Phone, Repaired Right From the…

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Charging phone over night

Do Refurbished iPhones Come With New Batteries?

Buying a refurbished iPhone can feel confusing — especially around batteries. You’ve probably seen phrases like “80% battery health” and wondered if that’s good enough. Or whether you should upgrade to a brand-new battery for peace of mind. This quick guide answers the big question: Do refurbished iPhones come with new batteries? We’ll explain what…

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