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Request Valuation For A Device Not Currently In Our Catalogue
Get an instant quote from The Big Phone Store for your items, we accept any item large or small - all you need to do is fill the form in below with as much information as possible so that we can give you a quote, we will arrange collection of the items and test them according to our testing criteria and pay you the SAME DAY if your items are as described, or give you a revised price if they don't - you can reject our revised price and have your items returned to you*.
*The quote you are given follows the same rules as detailed in our Testing Criteria, and once tested if your device has further damage or defect that was not mentioned then your quote may be downgraded, if so you have the option to accept or reject the new price with the ability to have the device sent back to you if you feel you can get a better price elsewhere. Postage charges may apply for returning items.
We pay on the same day items pass testing, or 2-5 days if your items are damaged or BER as we will perform vigorous testing so that we can identify any parts that may be reusable, this is so we can offer you the best price possible.
If you reject our offer we will send items back via UPS or a courier of your choice. you may be responsible for postage charges for the return of your items.
We will send you an instant quote while you wait on-line where possible, our opening hours are 9am - 4pm Monday - Friday (not including holidays). If we are unable to provide a quote we will update you via email within 48 hours.