Sell My Phone (UK) Same-Day Payment

Question 1

What will happen when I sell my phone?

Accepted Answer

So, the transaction is complete and you've just been paid, but what happens to your old phone? 98% of the phones we receive are given a new life through refurbishment and resale. In most cases, your phone is put up for sale and goes to a new owner.

Any device we cannot repair or use for parts will be recycled in the most environmentally friendly way possible in accordance with the WEEE directive and Hazardous Waste Regulations (2005).

Question 2

When will I get paid if I sell my mobile phone?

Accepted Answer

We aim to issue payment for your device the same day we receive and test it, if we receive the phone before 12pm and there are no complex issues or locks on the device.

Question 3

Do you accept phones that are broken?

Accepted Answer

Yes, you can sell your broken phones to us, including those with a cracked screen, faulty camera and charging issues, as well as phones that won't switch on. As a professional refurbisher, we're not afraid of faulty mobile phones. We may be able to repair the device so that we can sell it on. If the phone isn't suitable for resale, we'll recycle it in a legal and environmentally friendly manner.

We are a Waste Electrical and Electronic Equipment (WEEE) Authorised Treatment Facility and are fully registered with the Environment Agency. Selling your broken old phone is a great way to de-clutter your drawers, help the environment and maybe get some cash in the process.

Question 4

How much is my phone worth?

Accepted Answer

The value of your phone will depend upon a range of factors. These include the brand, model, storage, age, condition and demand. Newer phones tend to sell for more, but you might be surprised how much you can get for that old phone sitting in your drawer.

The easiest way to find out how much you can get for your phone is to fill in our quick questionnaire and get your quote. Just make sure you select the correct storage, condition, and network for your device in order to get an accurate amount.

Question 5

Where is the best place to sell my phone online in the UK?

Accepted Answer

The Big Phone Store is one of the best places to sell your phone online. Our accurate phone valuation questionnaire means that 99% of customers receive the exact amount quoted. You can find out how much your phone is worth in less than 5 minutes and get a guaranteed quote by clicking here.

Question 6

Where can I sell my phone in store in the UK?

Accepted Answer

You can sell old phones in store at our Wolverhampton location:Unit 9, Waddens Brook Ln, Wolverhampton WV11 3SF

Question 7

Can I sell my phone while under contract?

Accepted Answer

Selling a mobile phone that is still under contract may be complicated. You can only sell a phone that belongs entirely to you, so if there's time left on the fixed-term contract that's paying for your phone, you may need to pay the remaining balance before you can sell your device.

Question 8

Does the age of my phone affect its value?

Accepted Answer

Yes. Older phones are usually less in-demand and tend to have more wear and tear, so they are worth less than newer phones. However, iPhones usually hold their value longer than other brands of phone because they are more popular.

Question 9

Does storage size affect how much my phone is worth?

Accepted Answer

Yes. Phones with a higher storage capacity are usually worth more than their lower storage capacity counterparts. The same phone could have a 128GB variant and a 256GB variant, and these would be priced differently.

Question 10

Do I need the original box or charger to sell my phone?

Accepted Answer

No, you can sell a phone to The Big Phone Store without any accessories or chargers. All we need is the phone itself.

Sell My Phone

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