What Are Refurbished Phones?
A refurbished phone is a used or second hand phone that has been returned, traded in, or sold to a retailer; at which point the phone is repaired, cleaned, and tested being sold again. Refurbished smartphones are a lot more affordable than buying brand new. In other words, buying refurbished allows you to get the phone that you want at a price that you can afford.
There are many reasons that a phone may be returned or traded in. Sometimes, the phone's original owner will simply have a change of heart, returning the phone un-used. Other times, the phone will have had a minor fault, and has been returned to the retailer or manufacturer in order to be repaired. No matter how easily the fault is repaired, these phones cannot then be sold as new. Finally, whenever a new phone is relased, such as the new iPhone 15 or Google Pixel 8, many users choose to trade in their old device - often while it's still in excellent condition.
Why should you buy refurbished?
Each year, billions of electronic devices end their lives as electronic waste, and a huge driver of this is the life cycle of a mobile phone. Many of the phones that are thrown away still have plenty of use left in them - especially when they’ve been fully restored by an expert refubisher like our team at The Big Phone Store. Buying refurbished is absolutely the best way to save the environment when buying your next phone, as every refurbished phone that we sell is one less phone making its way to a landfill site!
Did we mention that it’s also an incredible way to save money? Keep reading to find out more…
Are Refurbished Phones or Reconditioned Phones Good Quality?
All of the refurbished mobile phones sold by The Big Phone Store have passed a rigorous 90-point check to make sure that they work as well as a brand new device. However, the cosmetic condition of each refurbished phone will vary. These are the conditions in which we sell our refurbished devices:
Like New phones are in perfect working order. A premium phone with no visible signs of use! The only difference between a brand new phone and a Like New one is that the brand new device comes in factory-sealed packaging.
Pristine Phones come in in excellent condition with only light signs of use, with no visible marks when held more than 12 inches from your face.
Very Good Phones are a used product with light to moderate signs of use. There are some visible scratches, but these should not impact the experience of using the phone.
"Good" Condition phones are the cheapest way to get a device with no technical issues whatsoever. The product may have scratches or dents, but each mark knocks money off the price tag.
To reiterate, each of these conditions is prurely cosmetic. These are all fully tested, full working devices that pass our rigorous 90-point check perfectly, and each comes with our full 12-month warranty.
We also sell phones in "Fair" condition. These are by far our cheapest devices, as a Fair phone may feature some minor technical fault - such as slightly reduced battery life or minor screen burn. To reflect this, these phones come at rock-bottom prices, and by saving a Fair phone from landfill you're making the most eco-friendly purchase possible. Fair phones come with a 3-month warranty.
For further information, please click "How we describe our devices" above or see our Terms & Conditions.
How Do We Test Our Refurbished Phones?
Every refurbished mobile phone sold by The Big Phone Store goes through an extensive testing process and we carry out up to 70 automated tests to ensure your device is fully functional prior to dispatch. Our fully-trained, phone testing professionals test every aspect of the phone to ensure that it works as intended.
We test everything from the battery condition and the battery life, whether the screen displays any screen burn, and we ensure that any data has been wiped from the phone as well. We use software and our own professional expertise to test our phones and perform repairs using industry-grade tools, many of which are sourced from the original manufacturer of the phone.
Why is The Big Phone Store the best place to buy Refurbished Phones in the UK?
Because we are simply the best and we care! There are a lot of retailers offering Refurbished Phones but we go that extra mile, and we have and endless list of different cheap phones for sale so you are bound to find something that works for you!
Here are some more reasons to shop with us:
To give you added confidence when you buy a second hand mobile phone from The Big Phone Store, all of our phones come with a warranty. Refurbished phones come with a 12 month warranty with the exception of "Fair" refurbished mobile phones, which come with a 3 month warranty.
Free UK Shipping
We offer free shipping on all orders over £30.00 within the United Kingdom. Your order will be delivered by Royal Mail and has an estimated delivery time of between 3-5 days but express delivery is also available whereby at an additional cost we will dispatch your item on the same day provided your order is received before 3 pm on a working day so that you receive it the next working day.
Refurbished Android Phones or iPhones?
With The Big Phone Store, you can buy a variety of refurbished cheap phones including the very latest releases! We sell refurbished iPhones, Samsung phones, Google Pixels, as well as refurbished phones from brands like Sony, Motorola, Honor, Oppo and Huawei. The choice is yours when shopping for a refurbished smartphone with us!